Gates Chevrolet Corp.

4.7 (1,200reviews)
92%
705 W. Ireland Rd,  South Bend,  IN  46614

In operation 98 years, 5 years at this location.

Gate Automotive is a family owned business that has been serving the community for 90 years. our mission statement is Fair, Friendly. Full.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,200)

Likely to Recommend

Repair Quality

Good work and everything went exactly as planned.

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Very happy with the results

Repair Quality

Did an excellent job on the repairs of my car - paint job is flawless and I am extremely happy with the results!

Customer Service

Very helpful and courteous- kept me informed on the process of the job.

Likely to Recommend

Repair Quality

I am very dissatisfied with the recent repair completed on my vehicle. Just two days after picking it up, multiple warning lights appeared, including those for the four-wheel-drive system, steering, and ABS. Upon contacting Gates, we were told the issues were unrelated to the repair, but we brought the vehicle back anyway. Their scan showed a faulty left rear wheel speed sensor — the same area where the repair was done — yet we were advised to take it elsewhere, with no offer to inspect for a pinched or loose wire. After reaching out to both our insurance company and mechanic, we were again advised to return to Gates, but Gates declined to assist further. These issues were not present before the repair or the accident, and I am now left driving a vehicle with multiple safety warnings.

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Had a great easy experience, very helpful

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Excellent repair work & treated very courteously.

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Very happy with the service.

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Always a pleasure.

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Oh defintly. I'd recommend gates body shop to all my freinds an family

Repair Quality

Very satisfied. Gerald kept me informed on all work. I felt rely happy after I picked up car an drive home. I do haft come back an get another repair done wasn't part of the insurance claim. Gerald made me feel so well tooken care of I'll get all my work done at gates body shop.

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I would recommend going somewhere else

Repair Quality

Repairs were shoddy at best. Paint bubbling on the fresh painted door handle. Fender was dented and they pulled the dent out couldn't see the damage that was there til you looked at the inside of the fender and seen the evidence of a stud gun welds on the inside that were already starting to show areas of rust. Fender was not gapped correctly. They didn't replace the rim. Never realigned the car. When we called them out on it they said we have the new rim sitting here. Had to take the vehicle back to them to fix it correctly now on Monday for the fourth trip. Hopefully this will be the last time. But time will tell but will not ever use them again for sure. They tried to give us a compact car as a rental but we refused that we give a suv for a reason told them we didn't buy a 40 grand suv to be put in a 10 grand pop can so now we are waiting for them to fix our suv while they locate us a proper size suv.

Customer Service

Communication is very minimal girls at the front desk are rude. We went there to drop off our suv on a Sunday and security company threaten to call the cops on us for being on the lot. Very unprofessional.

Returned Clean

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Repair Quality

Every step was easy, great communication, done in a timely manner, friendly.

Customer Service

Everyone was very friendly and helpful

Returned Clean