Gates of Granger
Gates of Granger was built in 2013, we are part of Gates Automotive Group, we have 5 locations for new and used sales and 3 of those are full body and service. We have been in business over 75 years, we provide a lifetime guarantee on our workmanship in the Body Shop fully equipped with all the necessary equipment to do quality repairs
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!!!!
Customer Service - 5.0/5.0 -
Great service!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you great job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My only complaint was the completion date kept shifting, and we received a few automated text messages with an incorrect estimated completion date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and car looks great
Customer Service - 5.0/5.0 -
Very nice and kept me updated
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Prompt and fast. The estimator was spot on and to the point with everything. Everyone was friendly and engaging. But, I had an issue with the window control. The paint was blown off. They asked the detailer and said he hit with the air hose and it flaked off and forgot to mention it. I offered to buy a replacement at YOUR cost and have it installed. I have not gotten a call or email about it. That’s why I grade this at a 8
Customer Service - 4.5/5.0 -
As mentioned in the previous. Professional, prompt, friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went above and beyond
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very good happy with everything. I just can’t give a 10 because nobody’s that perfect including myself but very good. I’m very happy. I’ve had work down there before. Never had an issue with anything thank you.
Customer Service - 4.5/5.0 -
Everything was great no problems
Returned Clean
My Experience - 5.0/5.0 -
Really appreciate the clean car I got back. And the prompt service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great experinence - servicewise but also workwise
Customer Service - 5.0/5.0 -
superb - kept us always informed, always polite etc
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks good as new, and we finished when promised.
Likely to Recommend - 5.0/5.0 -
I rarely make recommendations, but I would definitely recommend Gates of Granger.
Repair Quality - 5.0/5.0 -
Gates of Granger did a fabulous job!
Customer Service - 5.0/5.0 -
They are always so knowledgeable, helpful, and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I had to go back to get the keyless door locks working again, as they left it disconnected. But the actual body and pant work was absolutely perfect. They had it one day longer than expected, but I got texts along the way letting me know that it was still being worked on.
Customer Service - 5.0/5.0 -
Amazing customer service. This is why I prefer Gates of Granger over the dealership.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was done on time and was flawless. Just waiting for a back ordered part from Jeep for the job to be complete. That’s on Jeep not Gates. I was very pleased with the service and the updates I received. Thank you.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The Body Shop is the only reason I come to Gates of Granger! They are awesome.
Customer Service - 4.0/5.0 -
Great work