Gates of Granger
Gates of Granger was built in 2013, we are part of Gates Automotive Group, we have 5 locations for new and used sales and 3 of those are full body and service. We have been in business over 75 years, we provide a lifetime guarantee on our workmanship in the Body Shop fully equipped with all the necessary equipment to do quality repairs
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I don’t want to leave anything less than 10 because yall have done great work every time. But this time after leaving you guys, I went to a car wash and immediately after my back break light went out and warning popped up on dash. Idk if it’s a coincidence or if something was sealed right when yall did work back there but I’m not gonna blame yall ( because it could be a coincidence, I’m not sure. ) the actual body work looks amazing though and was finished very fast.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team there was great. Car looks amazing. Fast turn around, professional, courteous. Great experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to communicate with left with my car looking brand new
Customer Service - 5.0/5.0 -
Very efficient and friendly people
Likely to Recommend - 1.0/5.0 -
2 at this time but would be higher if they correct the issue with my vehicle.
Repair Quality - 0.5/5.0 -
You still have my vehicle. Transmission is bad. Is was fine before the accident.
Customer Service - 2.0/5.0 -
Updates were frequent until recently .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gates did a great job on the repairs. The paint was matched and professionally blended. Juan was extremely helpful and informative providing details throughout the process. I would recommend Gates for future body work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful kept the communication messages updated. Very friendly and does great work.
Customer Service - 5.0/5.0 -
I like working with Dennis he is very helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much. You did a wonderful job on my daughters car. She is also very satisfied.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service
Repair Quality - 5.0/5.0 -
Everyone is very helpful and courteous when I've brought my car in. The service is excellent!
Customer Service - 5.0/5.0 -
Excellent service by everyone that I spoke with. Very pleased.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
We’ve been a Karl Weis family forever
Repair Quality - 4.0/5.0 -
Dennis was helpful, timely and friendly… my business was won because the other shop needed an estimate scheduled weeks out. One sensor was loose leading to an extra day. The paint, panel alignment and coloration were all very good.
Customer Service - 5.0/5.0 -
Dennis was proficient and adept.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Cannot even tell it was damage, you cannot tell it was damage
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done in a timely manner. It looks good.
Customer Service - 5.0/5.0 -
Keep me up-to-date with what was going on
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The work was great, the time line not so much. I had an appt about 11/2 months ahead. But parts were not ordered until after I brought my car in.
Customer Service - 3.5/5.0 -
Dennis was great, any others not so much. Couple times I called, once left a message. No return call. And once I actually talked to someone and was told they had to check and would call me back. No call