Gault Collision Center
In operation 92 years.
We've been repairing vehicles for more than 50 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Gault collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great work and was done when promised - can't ask for more than that
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication and all the personnel were very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
My experience was entirely enjoyable!
My Experience - 5.0/5.0 -
Nicely done. Especially happy with the color match. Great updates as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It is like it never happened. I’m actually shocked at how well the color match worked.
Customer Service - 5.0/5.0 -
Always friendly snd helpful. The periodic updates were a welcome addition.
Returned Clean
My Experience - 0.0/5.0 -
The work done on the car seems fine, but you had the car for six weeks, which was a really long time.
My Experience - 5.0/5.0 -
They did an amazing job on my van.
My Experience - 0.0/5.0 -
Upon retrieving my vehicle, I encountered an unresolved issue that did not meet my expectations. I had my bumper repaired, but unfortunately, my interior was also damaged during the exterior repairs. I brought this matter to Brendon’s attention, and we attempted to resolve it. What initially appeared to be a minor issue has now escalated to a feeling of being undervalued as a customer. Additionally, I am currently leasing my vehicle, and the unfortunate damage could potentially be held against me, leaving me responsible for the careless actions of the mechanical technicians at Gault Chev during the repair. Paint splatters were left on my driver’s seat; tiny white specks were disturbed during the removal process, resulting in a streaked appearance with scraps causing the once pristine leather to appear shaggy. The attempt to remove the substance was inadequate. This was quite noticeable on my leather seat, and heavily soiled lumbar support pillow from the mechanic’s clothing. I am determined to try repairing the leather by buying leather wipes to see if they work, and will wash pillow cover. Very dissatisfied with the respect shown by Gault collision team.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Upon retrieving my vehicle, I encountered an unresolved issue that did not meet my expectations. I had my bumper repaired, but unfortunately, my interior was also damaged during the exterior repairs. I brought this matter to Brendon’s attention, and we attempted to resolve it. What initially appeared to be a minor issue has now escalated to a feeling of being undervalued as a customer. Additionally, I am currently leasing my vehicle, and the unfortunate damage could potentially be held against me, leaving me responsible for the careless actions of the mechanical technicians at Gault Chev during the repair. Paint splatters were left on my driver’s seat; tiny white specks were disturbed during the removal process, resulting in a streaked appearance with scraps causing the once pristine leather to appear shaggy. The attempt to remove the substance was inadequate. This was quite noticeable on my leather seat, and heavily soiled lumbar support pillow from the mechanic’s clothing. I am determined to try repairing the leather by buying leather wipes to see if they work, and will wash pillow cover. Very dissatisfied with the respect shown by Gault collision team. After closely inspecting my vehicle’s repair, I noticed a clear indication of which parts were replaced. The replacement parts are a different color from the original ones, which are visible behind the transparent dumper’s grill. Considering all the inconveniences I’ve encountered, including the timing issues, the high cost, and the fact that I only have one vehicle, I am deeply disappointed with the service provided.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Appreciate the updates during the process and ease of getting and dropping iff the rental.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
One weak is now turned into 2 weeks. 3rd party fender did not fit, now a OEM fender has been ordered. In addition the rim was refurbished and not acceptable, an OEM rim is currently on order. On the plus side, rep Brendon has been honest, great to work with, up front with me and I appreciate that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work by both body shop and maintenance was great. Communication was a little slow so that was only area that could be improved.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was so very feast and those people were very nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was very kind, thoughtful and patient. Worked on his excellent. And I think they did work. I didn’t even expect them to do. I would definitely recommend you. Thank you for all you did. God bless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice job. Looks like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
At this time the repair looks great, but a test of time will prove the durability of the materials used in the repair.
Customer Service - 5.0/5.0 -
Above & beyond. Heather is one of the best customer service reps I've ever encountered.
Returned Clean
My Experience - 5.0/5.0 -
Great job!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent