Gayan's Auto Body

5.0 (845reviews)
100%
4638 Indian Head Hwy,  Indian Head,  MD  20640

Gayans auto body is a family owned business for over 40 years, we provide high level of customer service including communication throughout the repair process. keeping customers updated.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (845)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or even better upon return. The team receives high marks for professionalism, friendliness, and making customers feel welcomed like family. Communication stands out as a key strength, with customers appreciating frequent text and call updates throughout the repair process. Many vehicles were completed ahead of schedule, which repeatedly delighted customers. Complimentary interior and exterior detailing was a pleasant surprise for many. A few customers noted minor areas for improvement, including occasional delays in communicating timeline changes and isolated instances of parts needing reinstallation at pickup, as mentioned directly in their feedback.
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"... number one choice for body work! From start to finish, their customer service is absolutely top-notch. They treat you like more than just a customer. You ..." Read more
"Some of if not the best customer service in the world. From the whole staff i felt welcomed and appreciated. ..." Read more
"... before the estimated date. When I got my vehicle back, the truck looked like I never been in an accident. They vacuumed inside of the truck and washed the ..." Read more
"... have repairs done at Gayan's was the right choice. They went over and above on my car. They even buffed out small scratches on my car. It looks new. My neighbors have all commented ..." Read more
"Excellent customer service, professional, job completed well, friendly staff. Exceed my expectations."
"my truck was done three days early an looks amazing"
"... best body shops Ive dealt with in a number of years. My car was done a full day before the promised date and the service was top notch" Read more
"They did the job in such a timely manner, they said it would be done in 3 days and it was!! Communication was great, they kept in the loop every ..." Read more
"A week before the due date which was very satisfying"
"... my vehicle throughout the whole repair process and my vehicle was completed before the estimated date. When I got my vehicle back, the truck looked like ..." Read more
"... done in 3 days and it was!! Communication was great, they kept in the loop every step of the process!" Read more
"... professional auto body shops i have ever dealt with. They kept me up-to date on every step. Very professional and very very very kind. I would strongly recommend ..." Read more
"Yes I especially liked the simple text updates"
"Everyone was nice, professional and courteous. I really liked how they kept me informed through text all along the week."
"The repair was done very well. Very informative by texts throughout the process letting me know updates. Staff was friendly and helpful"

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Returned Clean

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Absolutely

Repair Quality

Great job was done. I like it.

Customer Service

Customer service was great

Returned Clean

My Experience

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My Experience

I will not go to any other body shop. They do fantastic work 🥰🥰

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Returned Clean

My Experience

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Returned Clean

My Experience

Great job on repairs. Although it took a long time to do. I didn’t think it was fair to charge so much for rental space when AAA was slow in paying. You weren’t crowded with many vehicles on your lot. You had plenty of space.

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Repair Quality

It took 6 weeks to complete.

Customer Service

Again. It took 6 weeks to do

Returned Clean

My Experience

I'm very happy with the work. About twenty years ago you all worked on My truck made it looked brand new. This is the best shop in the MDW Area... Thank you...

My Experience

Excellent customer service very friendly and welcoming environment

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Returned Clean

My Experience

Staff was friendly, kept me informed of everything being done to my car as well as the schedule for completion and Made my experience as stress free as they could.

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They fixed everything and cleaned out my car.I was very impressed.

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Returned Clean

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Repair Quality

Excellent service and kind office workers. Forgot to install one part but they took care of it asap and at my convenience. Paint is bright and full though now it’s blatantly apparent where the transition is.

Customer Service

Returned Clean

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Very good work

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Returned Clean

My Experience

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They did a wonderful job repairing my Ford Explorer and the work looks great. Looks all new again. Super happy with their outstanding work.

My Experience

It was a job well done and I'll be having future work performed here as needed

Likely to Recommend

Repair Quality

Best shop around

Customer Service

Come in for body work

Returned Clean

My Experience

Very good body work I will always bring my car to you thank you

My Experience

1st Class 💯‼️

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Repair Quality

Outstanding ‼️

Customer Service

Returned Clean