Collision Pro, Inc.

4.9 (4,172reviews)
99%
14007 Telegraph Road,  Woodbridge,  VA  22192

In operation 27 years.

Collision PRO, Inc., is a high-end auto collision repair and refinish center with a reputation for integrity, quality craftsmanship, and excellence in management and enjoys an excellent reputation with all major insurance companies, and holds a prestigious status with the local community. The ownership has enhanced their reputation to the point where Collision PRO is regarded by many major insurance companies, as well as local based private companies, as the recommended choice with their clients due to the excellence of its craftsmanship and management. Definitely, Collision PRO has a talented team ready and qualified to direct all the necessary steps to assure that your vehicle is repaired correctly and in a timely manner. Every employee is kept up-to-date and in full compliance with today's new repair technology that the market demands.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,172)

Customers say
Overall Customer Satisfaction
Customers consistently praise Collision Pro for exceptional service quality, professionalism, and outstanding repair workmanship. Many highlight the friendly, welcoming staff and the seamless repair process. Customers frequently commend the proactive communication and regular status updates throughout the repair journey. Timeliness is widely appreciated, with several noting vehicles were completed ahead of schedule. The shop's attention to detail, including complimentary car cleaning, delights many customers. Repeat customers across many years reflect strong loyalty and trust. A few customers noted areas for improvement, including clearer communication about delays, concerns about used parts being installed without prior notice, and occasional inconsistencies between automated and verbal updates.
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"... welcoming every time we either call or go into the shop. The workmanship has always been top notch as well. As a mechanic I rarely let anyone else touch our ..." Read more
"... like it was coming out of the showroom. Very clean. The highest quality workmanship. Excellent staff. My third time to use Collision Pro, Inc." Read more
"Outstanding service in all respects! Above and beyond from start to finish."
"From the repair work to the customer service everything was top notch. I appreciate the level of care and communication ..." Read more
"... several years now for multiple vehicles and have been very satisfied with the quality of their service. The staff is friendly and seems to go out of their ..." Read more
"Much earlier than expected. I genuinely love all the people that work there. ..." Read more
"Timely, precise repairs and I was thoroughly informed all along the way!"
"Good service, a bit delayed."
"There was a delay due to the part, came in damaged and had to be re-ordered, but was still done in a timely manner"
"Great interaction Very clean They do good work but it took almost 2 months to complete the work."
"Excellent service! Kept me informed throughout the repair. CollisionPro teamed with Enterprise Rent A Car making ..." Read more
"... process. My car was not taken care of with a past shop. They notified me daily of my car's progress. These words can't begin to convey the happiness that ..." Read more
"... service. The only thing I got frustrated with was not being notified that there was a delay due to part confusion and availability. Collison Pro remains my go to body ..." Read more
"Great costumer service, I was informed of every step and decision made. My car was cleaned, vacuumed and smelled so good ..." Read more
"Automated text updates provided a different status than verbal updates."

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Excellent, professional service!

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What an outstanding company. 100% service right from when I droppd it off right up to my pickup. Constant updates. Car repair 100%. Totally recommend. Thetesa/Lake Ridge

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great job

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my car was delivered by friends due to my illness and pickup supervised by friend; all treated with respect and care; thanks from an old lady!

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kind reception, clear estimate, comfortable clean surroundings

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Great service. Super friendly staff.

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Fast and excellent customer service!

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Quick process, very smooth and polite personnel, thanks!!

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The best and most professional repair company around. Efficient and fast courtesy service.

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Collision Pro went above and beyond repairing my car. Very trustworthy people!

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Everyone was very nice and helpful

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My Experience

Everyone was very nice and pleasant to deal with. We were kept well informed of the repairs progress. The quality of the work was excellent!