Lindsay Collision Center of Woodbridge

4.8 (5,575reviews)
95%
2674 Hanco Center Drive,  Woodbridge,  VA  22191
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Shop AssistantSparkles

Lindsay Collision Center treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as Virginia's largest and best body shop, we enjoy the challenge of meeting and exceeding those standards each and every time.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (5,575)

Customers say
Overall Customer Satisfaction
Customers consistently praise Lindsay Collision for exceptional customer service, with staff being described as professional, courteous, and friendly. Communication stands out as a major strength, with regular updates via text messages and phone calls keeping customers well-informed throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look like new or better than expected. Timeliness is generally positive, with numerous repairs completed on schedule or even ahead of time. Customers appreciate the thorough explanations of repair processes and the clean condition of returned vehicles. However, some improvement areas mentioned include occasional communication gaps, longer-than-expected repair times in certain cases, and inconsistent customer service experiences at the front desk.
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"... highly recommend them to family members and friends. Outstanding customer service.. The staff were very helpful, professional, and ..." Read more
"yall did an amazing job fixing my car!! i appreciate all of yall. my car is so clean also ..." Read more
"My car looks brand new!"
"The whole team were very thoughtful, courteous and provide EXCELLENT customer service support. I was kept up to date on the repair process and ..." Read more
"I was updated everyday on the status of my repair."
"Well my vehicle was being repaired, I received excellent communication throughout. My car was finished on time as promised. Highly ..." Read more
"Great customer service from Lindsay. They kept me informed of all phases of the repair and even finished the car 6 days early!"
"Communication was clear, frequent, and helpful. Pleasant office staff."
"Repair work was great. Your internal communication needs to improve. Last Friday,I received a text saying our car would ..." Read more

My Experience

Oscar was great! Truly happy with his services.

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My Experience

Had have it adjusted, not aligned properly

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Great body work. Splendid execution

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Just thank you

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I had to call multiple times for the status of my vehicle. Calls were never returned.

My Experience

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My Experience

Went into get vehicle lady a counter very nice but no one came out with us to check out vehicle. There was some discoloration on the front black trim that my son pointed out. Going to try to buff or blend it in some how.

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Repair Quality

Some of the new black trim on front clip looked very spotty.

Customer Service

Only had contact with 1 person called every other day then sent text.

My Experience

Upon pick up there were a few issues that Jason was quick to resolve with very little inconvenience. Thanks to Jason and thanks to the techs who corrected the issues. I’ll be happy to continue giving Lindsay my business in the future.

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So far so good, looks like everything was put back together correctly.

Customer Service

Jason was great. Communicated well. The text updates were appreciated.

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My Experience

I asked for my Rz to be delivered to my house. Repairs took longer than expected. My wife had to pick up her car and drop off the rental. No response from Lexus.

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The work that was completed was done professionally therefore I would recommend to family members

Repair Quality

I was kept informed on the status of my repair and I very much appreciated that.

Customer Service

The personnel at Lindsay were very professional. I was treated with respect and they were very nice.

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Would recommend

Repair Quality

Very easy communication. In person and over the phone. Duration/time of repairs was correct. I appreciate that so I can plan.

Customer Service

Wonderful communication

My Experience

The adjuster and our contact was great. We were kept informed of progress on the car repairs, almost on a daily basis.

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I would and will recommend anyone to Lindsay Collision.

Repair Quality

Steve and his team at Lindsay Collision Center are great.

Customer Service

I am more than satisfied with the customer service I received from Steve and his team at Lindsay Collision

Returned Clean

My Experience

Always great service at this specific collision center!

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Repair Quality

All good.

Customer Service

All good