G&B Collision Center
G&B Collision Center is a family owned auto repair business that has been serving the community for over 20 years. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 2:00 pm |
My Experience - 5.0/5.0 -
Great process every step of the way. Thanks!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Work seems thorough and effective and car came back clean too
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great job and I’m a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The timeliness of the repair surprised me. They repaired my vehicle in less time than promised and kept me up to date throughout. Thank you Kort for your text messages it felt like I was in the building while they were repairing my Rosie.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Dishonest
Repair Quality - 0.5/5.0 -
My car was left in the rain despite having a hole in the sunroof - the contents of my car were ruined and now I’m having issues with the interior
Customer Service - 0.5/5.0 -
Took three months for a simple repair
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super Job by the crew at G&B on my racked up '17 Crosstrek! Highly recommended shop.
Customer Service - 4.0/5.0 -
Great customer service.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work good service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
The work itself was done very well. The customer experience was very bad though. I had no intention of being a nagging customer but it seemed like the staff was not on top of the job. For one, I came in August to get the work started and it took until October to get the work started. This was supposedly due to the part being on back order. I called several times to follow up and even asked if they had reached out to Honda to check on it. Then in October, after I called about 7 times, they finally did in fact call Honda and the order had been cancelled weeks ago. Then once the part was in, I had to call constantly to get the work underway. Then once I dropped off my car, one of the men there (I assume the owner) told me the work would be done by a certain date and even provided a window (probably done by Friday, early the next week at the latest). The work was finished 2+ weeks later than that date. Altogether this process took from August to December. Quite a bit of hassle. However, the work was done well.
Customer Service - 1.0/5.0 -
The work itself was done very well. The customer experience was very bad though. I had no intention of being a nagging customer but it seemed like the staff was not on top of the job. For one, I came in August to get the work started and it took until October to get the work started. This was supposedly due to the part being on back order. I called several times to follow up and even asked if they had reached out to Honda to check on it. Then in October, after I called about 7 times, they finally did in fact call Honda and the order had been cancelled weeks ago. Then once the part was in, I had to call constantly to get the work underway. Then once I dropped off my car, one of the men there (I assume the owner) told me the work would be done by a certain date and even provided a window (probably done by Friday, early the next week at the latest). The work was finished 2+ weeks later than that date. Altogether this process took from August to December. Quite a bit of hassle. However, the work was done well.
Returned Clean
My Experience - 5.0/5.0 -
Parts to some time to come in which caused a delay in original timeline. I was given a heads up that this may occur so I was prepared. Vehicle was damaged on the site and was taken care of I really appreciate that as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing team, very professional, fast pace, will give you accurate dates, and do best to take care of your needs.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend the shop to my family and friends.
Repair Quality - 5.0/5.0 -
They did a phenomenal job on my car!!
Customer Service - 5.0/5.0 -
My appointment was on time , they were warm and welcoming when I was there.