G&C Auto Body - Milpitas
In operation 54 years.
G&C Auto Body is a local, family owned & operated auto collision shop. We have been proudly serving Santa Clara County since 2022. As a company, we supply the highest standard of guest service and repair quality.
- Free Estimates
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 9:30 am - 7:00 pm |
| Tue | 9:30 am - 7:00 pm |
| Wed | 9:30 am - 7:00 pm |
| Thu | 9:30 am - 7:00 pm |
| Fri | 9:30 am - 7:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Did a really good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bringing it back in this week to fix a couple things, but don’t think it was within their control and they’re making it easy
Customer Service - 5.0/5.0 -
I went to Crash Champions first, but staff was unpleasant, so I made an appointment with G&C instead. I’m glad I did. They were great - really fast, helpful, polite, kind, convenient, and thorough.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was amazing, communication was on point, they let me know a bunch of things ahead of time so that we’d be on the same page which I REALLY appreciate. Super satisfied with everything overall and love how my car turned out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Super happy with how my car came out, looks amazing. As for the customer service it was just as amazing as my car looks, everyone was very friendly and let me know how everything would workout with time stamps, which i appreciate a lot.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Their attention to detail is excellent, and they always call me to provide me with an update. A missing decal on the side of the truck is the only thing left to be done
Likely to Recommend - 0.5/5.0 -
I would recommend them to not go here if they do make sure their videotaping everything
Repair Quality - 0.5/5.0 -
I left with orange pill where they painted so it is pretty crappy. Also, you can see the dent where the damage they were supposed to fix. Also, I showed them that the fender was not properly painted and they said when I touched it that I did it I let them know that is unfair for AAA to be paying for a job that is not properly done
Customer Service - 0.5/5.0 -
I was referred to this shop by AAA, so I trusted them with my vehicle. I brought my car in for front bumper damage, along with minor damage on the left fender and rear door. I was upfront about pre-existing damage on the rear door, and everything seemed fine at the start. I was told my car would be ready within a week, with an expected pickup date around April 22–24. On April 22, I received a call to pick up my vehicle at 4:30 PM. When I arrived, there were already two frustrated customers waiting who had not been helped for over 15 minutes. They eventually left without their vehicles. While waiting, I could clearly see through the glass that my car’s bumper was still off, meaning it was not ready. An employee told me they were “just waiting on scans,” but it was obvious the work wasn’t complete. I had to leave for my son’s doctor’s appointment at 5:00 PM due to an allergic reaction, so I informed them I would return the next day and that they could take their time to finish the job properly. At 5:05 PM, I received a text saying my car would be ready at 5:15 PM—after I had already left for my appointment. The timing was inconsiderate and poorly communicated. The next day, I returned and was told the vehicle was ready. Upon inspection, I noticed a fresh dent in the newly painted fender—damage that was not there before. When I pointed it out, the employee immediately knew what I was referring to and admitted it was caused accidentally during the repair process. Despite this, they were prepared to release the vehicle to me in that condition. There was also visible overspray on the side. I refused to take the car until it was repaired correctly. I was told it would be fixed by Monday when the painter returned. However, I later received another message saying the car was ready earlier than promised, which was again inconvenient and inconsistent. When I went back, the repair was still poorly done—the dent remained visible, and the quality of work was unacceptable. It felt rushed. One employee even mentioned they are rated based on how quickly they complete repairs, which raises concerns that speed is prioritized over quality. It seemed like they were trying to meet a deadline with AAA rather than properly fixing my vehicle. Additionally, when I pointed out issues, there were attempts to shift blame and deny responsibility, which was extremely unprofessional. Overall, this was a very frustrating experience. I strongly recommend documenting everything—take photos and videos before and after—because there appears to be a lack of accountability. I will be filing a formal complaint.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It was a very excellent experience and the final result was amazing, this team is great I thank you very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
All excellent!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you You guys make a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They make good job