G&C Auto Body - Pleasanton
In operation 54 years.
G&C Auto Body is a local, family owned & operated auto collision shop. We have been proudly serving the Alameda County area since 2019. As a company, we supply the highest standard of guest service and repair quality.
- Free Estimates
- Lifetime Warranty
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have been recommending them to friends and family
Repair Quality - 5.0/5.0 -
Yes insurance was great. Enterprise was very helpful and so was Joel and the staff at G&C auto body!
Customer Service - 5.0/5.0 -
Had a great experience with taking my vehicle in, got it done quickly and efficiently.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is are 4th ti e here so we have really gotten to this place and team. They are Amazing
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They have done a very good job.Thanks.
Customer Service - 5.0/5.0 -
Wonderful and courteous. They responded very well for all the questions I asked. Great people.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Joel was awesome
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Went to G&C from Allstate site. The job itself is solid but the service is not. They initially gave a very low estimation so I decided to go with them but when the job is done, the price doubled. It doesn’t really matter much to me as Allstate paid for it. However, I ended up not doing the side job I wanted. In addition, during the job, I needed them to talk to the dealer to check on potential mechanics. They sent the car but barely did anything. I was asked to check with dealer myself.
Customer Service - 1.0/5.0 -
Went to G&C from Allstate site. The job itself is solid but the service is not. They initially gave a very low estimation so I decided to go with them but when the job is done, the price doubled. It doesn’t really matter much to me as Allstate paid for it. However, I ended up not doing the side job I wanted. In addition, during the job, I needed them to talk to the dealer to check on potential mechanics. They sent the car but barely did anything. I was asked to check with dealer myself. During car pick up, they don’t accept credit card, which they told us in advance. But it’s inconvenient. They didn’t include any documents as promised either. I had to follow up later to get an electronic copy.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Car was done quick! Looks great and I’m back on the road. Easy process with minimal paperwork and waiting.
Likely to Recommend - 5.0/5.0 -
Quick turnaround, explanations provided and workmanship excellent
Repair Quality - 5.0/5.0 -
The workmanship and the personal attention in office throughout our contact was outstanding. I will pass on our appreciation to others.
Customer Service - 5.0/5.0 -
Both office and repair support was friendly, helpful and successful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
provided real time feedback to AAA adjuster
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0 -
overall Terrible experience. What was initially promised to be 3 day job turned out to be ~2 months. The body shop has changed the estimated completion date at least 9 times, everytime extending it by few days. At least 8 times, they ordered wrong parts (according to the messages from Body shop that I shared with AAA). I can understand ordering and getting wrong parts 1 or 2 times. Getting wrong parts 8 consecutive times demonstrates incomplete. what is worse is the lack of good communication through out. i had to call everytime on the day I am supposed to pick up the vehicle only to be told that they received wrong parts again and need to push out completion date. Situation got so bad that i had involved AAA, and the adjuster had to chase the Body shop last 3 times to get confirmed completion date.