Gene Butman Ford Sales Inc
Established in 1957, Gene Butman Ford was the second dealership to open in the city of Ypsilanti. Named for its founder, Gene Butman Ford has remained a family-owned business with Ken Butman following his father as President in 1980. The dealership moved from Pearl Street to Washtenaw Avenue in 1965, and completely remodeled in 2002. Gene Butman Ford employs 80 individuals, and offers a full line of cars, trucks and utilities. They have a complete state of the art service department as well as a well stocked parts department and body shop. Of their many awards, Gene Butman Ford is most proud of having won the Ford Motor Company's, prestigious President's Award, based on customer satisfaction, Seven times.
- Free Estimates
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Very friendly and helpful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
When I dropped off my car I was greeted with smiles. They told me when my car was going to be ready. It was! They also cleaned it which was a bonus. They are great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
They did a gd job was upset that it took longer then they predicted...I wasn't even offered a compensation
Customer Service - 4.0/5.0 -
They did a gd job was upset that it took longer then they predicted...I wasn't even offered a compensation
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
It took longer than I thought the dealer should have taken to repair. The estimate went up by $800 from February to May of 2022. The job was very well done and the detail cleaning was fantastic. The customer service was excellent.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I would like to thank Blair for going above and beyond to Make it easy to work with when it came to my car repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Promised to wash and clean car before returning, but did not.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great Costumer Service, 👍 Great work in the Bodyshop, also great Team all around!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommend Gene Buttman all the time and it’s the only place I will have my vehicles serviced and or repaired
Repair Quality - 5.0/5.0 -
Excellent service, Excellent work outstanding customer service
Customer Service - 5.0/5.0 -
Very very professional straightforward and always kept me informed on the progress of my vehicle
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
GOOD job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly recommended! Blair and his team did a great job fixing my car rear bumper.
Customer Service - 5.0/5.0 -
Blair is the man! He will explain to you everything and will make everything looks easy.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Sent car home after almost 3 months and wasn’t finished, then took almost 3 more months to get it back
Customer Service - 1.5/5.0 -
Communication was bad