Gene Butman Ford Sales Inc
Established in 1957, Gene Butman Ford was the second dealership to open in the city of Ypsilanti. Named for its founder, Gene Butman Ford has remained a family-owned business with Ken Butman following his father as President in 1980. The dealership moved from Pearl Street to Washtenaw Avenue in 1965, and completely remodeled in 2002. Gene Butman Ford employs 80 individuals, and offers a full line of cars, trucks and utilities. They have a complete state of the art service department as well as a well stocked parts department and body shop. Of their many awards, Gene Butman Ford is most proud of having won the Ford Motor Company's, prestigious President's Award, based on customer satisfaction, Seven times.
- Free Estimates
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Rob and Brenda were wonderful to work with. I am extremely satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
All around great staff!
Repair Quality - 5.0/5.0 -
Repairs came out excellent. Brenda and Rob did a great job taking care of me and keeping me informed and Nancy made sure I could get my truck in ASAP and have a car to drive while mine was being repaired. Overall, it was a great experience with very courteous and professional staff.
Customer Service - 5.0/5.0 -
Rob and Brenda took great care of me and kept me updated through the process.
Returned Clean
My Experience - 5.0/5.0 -
Excellent work and top notch customer service as always. Thank you.
My Experience - 5.0/5.0 -
The repair work was fantastic. I met the guy who did the work and thanked him. It was completed in a timely manner, which I really appreciated given the damage done to the front bumper and Grill area. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am extremely satisfied with the work I had done in the body shop. Rob and Brenda.(I hope I got their names, right) we’re the best. They kept me informed at every turn , and it’s nice to work with people that are genuinely nice. Thanks for the Great Job!!!
Likely to Recommend - 5.0/5.0 -
I’m always telling people what great service I get, and they should definitely think of you guys when they need car repairs or service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I hope I have their names right, Brenda and Rob were awesome and so helpful and kind. They kept me updated on everything. I know that may be part of their job but when people do their job so well it doesn’t seem like a job. And I really appreciated them. If there is an employee incentive with your company, I really think those two deserve to be recognized.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience with Gene Butman! I had a recall on my vehicle so I needed to coordinate with the collision/body shop to get my vehicle fixed. They did it quickly and gave me a rental vehicle for the week that my car was in the shop, and gave me regular updates. Everybody was super nice and I felt very taken care of. I would definitely go there again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were available to take my vehicle in when other shops in the area were not. I appreciate that.
Repair Quality - 5.0/5.0 -
No issues at all
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly, knowledgeable and efficient!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, knowledgeable, and efficient!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They do good work here
Repair Quality - 5.0/5.0 -
Fast and courteous, everything looks good.
Customer Service - 5.0/5.0 -
They reached out in a timely manor and kept me up to date on my repair process
My Experience - 5.0/5.0 -
The collision department went above and beyond to assist us. When my care needed more than a day to fix. They brought a loaner to the hospital so I could stay with my husband. They were excellent in keeping the cost down, doing a complete check to be sure the electronics were correctly aligned and keeping me informed of the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The collision dept at Gene Butman was very professional and thorough. They kept me informed every step in the repair process. My vehicle looks great. Thank you all
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job by a great team!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job from your team!!