Gene Butman Ford Sales Inc
Established in 1957, Gene Butman Ford was the second dealership to open in the city of Ypsilanti. Named for its founder, Gene Butman Ford has remained a family-owned business with Ken Butman following his father as President in 1980. The dealership moved from Pearl Street to Washtenaw Avenue in 1965, and completely remodeled in 2002. Gene Butman Ford employs 80 individuals, and offers a full line of cars, trucks and utilities. They have a complete state of the art service department as well as a well stocked parts department and body shop. Of their many awards, Gene Butman Ford is most proud of having won the Ford Motor Company's, prestigious President's Award, based on customer satisfaction, Seven times.
- Free Estimates
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I will always recognize and refer people to this team Gene Butman!
Repair Quality - 5.0/5.0 -
Great Team
Customer Service - 5.0/5.0 -
extremely helpful and car about countermeasures!!!
Likely to Recommend - 5.0/5.0 -
I tell anyone who needs body work done on their vehicle to go to Gene Butman.
Repair Quality - 5.0/5.0 -
The autobody shop communicated with us twice a week and the repair was done quickly and expertly. I will bring any future autobody repairs to Gene Butman Ford. The employees were polite, friendly and knowledgeable. Great people to work with!! Thank you for taking the stress out of a stressful situation!
Customer Service - 5.0/5.0 -
Excellent customer service.
Returned Clean
My Experience - 5.0/5.0 -
The team accommodated me with a rental until my repair was completed. I was very appreciative for that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys were awesome, I really appreciate you following up on the repair so fast. I’ll be sure to give you my business if I need it in the future!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got the job done!
Customer Service - 5.0/5.0 -
Were super friendly and helpful
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everything was a 10.
Repair Quality - 5.0/5.0 -
They called Me to keep me updated on completion of the job. They finished a week sooner than they originally expected. I can’t say enough about the service, the attentiveness, and the kindness of all of the staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Professional in time.satisfiet rezult.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am going to write a letter expressing my complete satisfaction. For now, let me just say that Gene Butman Ford - from Sales to Service to Auto Body work - always makes me feel like a valued friend and not just a customer. In this case, I was kept informed on the process of the work all the way through the process. The folks I met with made everything go as smoothly as possible. I wouldn’t buy a car or have a car serviced anywhere else. Over the years, you have earned my loyalty. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone in the body shop were very helpful and courteous. They kept me informed every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job, thanks so much to all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff that communicated well
Customer Service - 5.0/5.0 -
Great staff that communicated well
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gene Butman and the collision department were excellent! Kept me updated about my vehicle and created a seamless process when it came to working with my insurance provider. Great, friendly customer service!
Customer Service - 5.0/5.0 -
Excellent customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a job well done & the vehicle looks great.
Likely to Recommend - 5.0/5.0 -
Overall they did a great job.
Repair Quality - 5.0/5.0 -
It was a job well done & the vehicle looks great.
Customer Service - 5.0/5.0 -
They always kept me informed of the progress & any issues.
My Experience - 5.0/5.0 -
The car was a lease and was turned in. So I didn't see the car after the repairs. They did call with updates on how the repairs were going. Thought that was thoughtful.