Gene's Import Auto Body, Inc.

4.9 (1,191reviews)
98%
531 Shasta Avenue,  Sand City,  CA  93955

In operation 50 years.

Gene's Import Auto Body works on all make and model cars. Since we are consider the premium shop in the Monterey Bay area local dealerships asked us to be there body shop. The dealerships are : BMW; MERCEDES; PORSCHE; TESLA; LEXUS; and TOYOTA. Our standards are high but are prices are comparable to the surrounding shops. We have certified technicians to work on Mercedes and Tesla but being the premier shop and have worked on 100's of other luxury models we are considered the shop to go too. We work with all insurance companies, and with estimators having over 30yrs of experience with insurance companies, the process will go much smoother.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Mercedes-Benz

Reviews (1,191)

Likely to Recommend

Repair Quality

Jason was great to deal with. Unfortunately have been to Gene’s a number of times but service and quality of work are always great. Car was completed on projected schedule, very appreciative thank you. Entire facility and staff very professional. Steve

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Jaysun was great in terms of his communication . Cheers to him—he was available to me via phone and text really any time, which really helped. The car was in amazing shape when we got it back. Thank you!!

Customer Service

Likely to Recommend

Repair Quality

Great job

Customer Service

10 plus

Returned Clean

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Repair Quality

Everyone we interacted with was very nice. The repair took longer than original estimate.

Customer Service

Returned Clean

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Repair Quality

Good job…good communication

Customer Service

Very responsive

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Repair Quality

Great service and communication throughout process. The repair work was perfect.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I have dealt with Gene’s for years generally on fender benders. They are an exceptional company and all their employees pay attention to the smallest items and make the customer comfortable with what is always a difficult situation. I could not recommend this business more highly. In addition, my insurance carrier clearly trusts Gene’s which made my dealings with them 100% easier.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Outstanding service

Customer Service

Outstanding service Thank you

Returned Clean

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Just moved from Bay Area and will definitely recommend!

Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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I already have . I can’t stop talking about Gene’s. If there was anything better then their business model god kept it for himself!!

Repair Quality

The work is absolutely beautiful!!! I would love to personally thank all of the guys who put their time and craft into my vehicle

Customer Service

Where should I begin? A 10 just doesn’t cover it! From the minute u open the door Miss Clara greets u with a genuine “good morning “ she offers u the best chocolate breakfasts”and it just gets better from there. Her dad introduced Anthony and his attention to all my concerns were met and accomplished beyond expectation. When u look around the facilities watching everyone working they are happy and literally enjoying their job. It made me feel secure that I was at the place I needed to be. Thx so much!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

It was impossible to tell there had been a dent.

Customer Service

Both Anthony and the receptionist were friendly, knowledgeable, and helpful.

Returned Clean

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Returned Clean

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Returned Clean

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You guys are the best. It was worth the wait. Thank you and god bless🙏🏽

Customer Service

Everybody is/was nice when speaking over the phone and in person.

My Experience

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Customer Service