Gene's Import Auto Body, Inc.
In operation 50 years.
Gene's Import Auto Body works on all make and model cars. Since we are consider the premium shop in the Monterey Bay area local dealerships asked us to be there body shop. The dealerships are : BMW; MERCEDES; PORSCHE; TESLA; LEXUS; and TOYOTA. Our standards are high but are prices are comparable to the surrounding shops. We have certified technicians to work on Mercedes and Tesla but being the premier shop and have worked on 100's of other luxury models we are considered the shop to go too. We work with all insurance companies, and with estimators having over 30yrs of experience with insurance companies, the process will go much smoother.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Anthony was great to deal with!
Likely to Recommend - 5.0/5.0 -
I have in the past all will continue to do that. It is the only place I would take my cars for repairs.
Repair Quality - 5.0/5.0 -
Great experience from start to finish. I have had some other repair work done here in the past and I have always been treated in a very consistent, friendly, professional way.
Customer Service - 5.0/5.0 -
My original comment is applicable to this question.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Convenient, pleasant welcoming environment, good communication and completed ahead of time.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Excellent service!
Customer Service - 5.0/5.0 -
Very good customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
The interactions in the lobby are uncomfortable. It just feels awkward being in there and how the staff are interacting with each other and me is just odd. Greet the person walking in immediately. Ask how to help Keep all the back office talk to zero while a customer is present. Be a little more genuine and authentic, I felt patronized.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing work!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys are the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Most definitely!
Repair Quality - 5.0/5.0 -
Amazing professional and friendly service as usual!! You all go above and beyond expectations at every visit! Thank you for being the best at what you do in every aspect!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have used Genes 3 times and would be the only place I would take it to.
Repair Quality - 5.0/5.0 -
Always pleased with the job Genes does on my car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I much appreciated the kind attention as well as the excellent workmanship!
My Experience - 5.0/5.0 -
Best body shop in town!