Genesis Collision Center

4.8 (822reviews)
96%
23001 West Industrial Dr.,  St. Clair Shores,  MI  48080
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Shop AssistantSparkles

Genesis Collision Center is a full-service collision and mechanical repair facility servicing all makes and models; we work with all insurance companies. We proudly warranty our work with a lifetime warranty. We also offer in-house Professional Detailing and Paintless Dent Repair. Contact us today!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
GM
GM Electric Vehicles
I-Car
Jeep
Ram

Reviews (822)

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The communication between the collision shop and my insurance was great everything was done in a timely manner and all the employees were very pleasant. my vehicle looked brand new when it was time to pick it up again.

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I so appreciate the staff esp Sarah , Wayne and the two gentlemen who delivered my car. It was a great experience. Have only driven the car once because of the stay home mandate but was glad to get it back. Wish car was equipped with better alarms that theives could not bypass..

Customer Service

See prev comment section for names of great staff.

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Emily & Sarah are a great team knowledgeable professional...Your team shines when they provide their services.

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Genesis Cadillac did an Excellent job on my car. The Staff were extremely helpful. Five Star service!

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Excellent

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The best customer service I’ve seen In years.

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Car came out absolutely beautiful, service was fast and the help was so knowledgeable made this very simple for my family.

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Emily and Wayne were exceptional

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I received excellent customer service all the way around.

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I received excellent customer service all the way around.

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Yes will tell all my family and friends to go to Genius !!

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Excellent work amazing customer service!!!

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Excellent, above and beyond my expectations

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Excellent

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My Experience

I don’t wish to be contacted. I hope you can improve your repair process. Taking two days to replace 2 tires and charging over $600 to do so is ridiculous. I also didn’t like the I was spoken to when following up on my vehicle, being provided with excuses of why the tires weren’t ordered the prior day when my car was brought to the shop the morning prior. It’s better to be honest and direct then to be spoken to like your time is nothing and not having your vehicle for two days is no big deal. Thank you for your time.

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Very professional

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My Experience

I couldn’t have asked for a better experience. Absolutely Amazing customer service. Genesis Cadillac went above and beyond my expectations. Everyone was friendly, helpful, informative and made this process so smooth for me. I had put off getting my car repaired because I thought it would be such a hassle, but Emily, Frank and everyone I encountered completely took that concern away. They even detailed my car! I will definitely recommend them to anyone in need of repair or service.