Geneva Coach Inc.
520 W. Washington St,
Geneva,
NY
14456
USA
In operation 51 years, 42 years at this location.
Great shop ! 45 years in the business. We operate a clean, organized facility. We strive to please the customer with quality work, in a timely fashion.
Services
- Free Estimates
- Insurance Company Assistance
Payment Types
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently praise Geneva Coach for delivering high-quality collision repairs, with many noting that vehicles looked brand new upon return. The shop receives strong recognition for its professionalism, friendly atmosphere, and customer-oriented approach. Timeliness is a recurring highlight, with several customers noting repairs were completed ahead of schedule or within the quoted timeframe. Communication is also well-regarded, with staff noted for answering questions thoroughly and providing timely updates. Long-term loyalty is evident, as many customers mention returning for years and actively recommending the shop to friends and family. A couple of customers noted minor areas for improvement, including part availability causing slight delays and suggestions for better-lit vehicle inspection areas upon pickup, as mentioned directly in their feedback.
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Service Quality
"Wonderful end results.....excellent service & would highly recommend their business & have already done so!! Kind, thorough & great attention ..."
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"Very professional, did excellent work in a timely manner"
"I am so thankful for the professionalism and quality of work at Geneva Coach. I have always chosen and recommend them for the ..."
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"they went out of their way to fix two dents that were not part of the claim. many thanks!"
"You did a great job. Really happy with the work and getting it done so quickly. Looks like new! Thank you so much!"
"Was done earlier than expected!"
"Before what I expected"
"Job was completed in the quoted timeframe."
"Easy estimate, quick repair"
"No it took longer because part was not available when I had appointment"
"They answered any and all questions and provided timely updates."
"They were answering questions before I could ask"
"Great communication"
"I had to call to find out why it was not done when told it was"
Emma
(Honda owner)
reviewed 9/17/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Gale
(Chevrolet owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Rebecca
(Lexus owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Maria
(Ford owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service ! Highly recommend this body shop.
Customer Service - 5.0/5.0 -
Todd and other members were most professional and experienced. Excellent customer care.
Mary
(Toyota owner)
reviewed 8/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Sylvia
(Ford owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new would tell people to use your shop
Customer Service - 5.0/5.0 -
Looks like new , would tell people to use your shop
Travis
(Kia owner)
reviewed 8/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Geneva COACH was AMAZING! Todd and the owner were very kind and did excellent work on my vehicle. They went above and beyond. They turned an unfortunate situation into a pleasant experience. Thank you.
Customer Service - 5.0/5.0
Returned Clean
William
(Buick owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job !
Customer Service - 5.0/5.0
Garry
(Ford owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michael
(Ford owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job
Customer Service - 5.0/5.0
Perry
(Subaru owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0 -
I would highly recommend this shop to everyone I know
Repair Quality - 5.0/5.0 -
Excellent quality work
Customer Service - 5.0/5.0 -
Todd and his dad offer the best customer service. They go above and beyond to make sure their customers are satisfied.
Returned Clean
Adrienne
(Subaru owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0 -
Great, professional job
Repair Quality - 5.0/5.0 -
Geneva Coach is quick, efficient, expert, and friendly.
Customer Service - 5.0/5.0 -
Car is clean, perfect, no blemishes (wish I could say the same about me). Great job!
Returned Clean
Marilyn
(Nissan owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Brett
(Hyundai owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Anthony
(Ford owner)
reviewed 7/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Silvas
(Chevrolet owner)
reviewed 6/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Megan
(Honda owner)
reviewed 6/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Bryon
(Hyundai owner)
reviewed 6/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michael
(Buick owner)
reviewed 6/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kevin
(GMC owner)
reviewed 6/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Geneva Coach got me in and fixed right and got me back on the road. Fast turnaround and work done right my only place for body shop work
Customer Service - 5.0/5.0 -
In and out they took care of everything