Geneva Coach Inc.

4.9 (564reviews)

100%

(315) 789-9809

520 W. Washington St, Geneva, NY 14456

100%

See Photos

520 W. Washington St
Geneva, NY 14456

Get Directions Website Email

About Geneva Coach Inc.

See Photos

520 W. Washington St
Geneva, NY 14456

Get Directions Website Email

In operation 51 years, 42 years at this location.

Great shop ! 45 years in the business. We operate a clean, organized facility. We strive to please the customer with quality work, in a timely fashion.

Services

Free Estimates
Insurance Company Assistance

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (564)

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Newest
Rating

564 Customers Rated

5 Stars

94% Complete

(530)
4 Stars

4.8% Complete

(27)
3 Stars

0.7% Complete

(4)
2 Stars

0.4% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting that vehicles looked brand new or showed excellent attention to detail upon completion. The welcoming, professional, and friendly atmosphere is frequently highlighted, with customers describing the experience as personable and family-like. Timeliness is a strong point, as numerous customers noted repairs were completed earlier than expected or within the quoted timeframe. Several long-term customers expressed unwavering loyalty, recommending the shop to friends and family over many years. A few customers noted areas for improvement, including delays when parts were unavailable and a preference for better-lit environments to inspect finished work, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Wonderful end results.....excellent service & would highly recommend their business & have already done so!! Kind, thorough & great attention ..." Read more

"I am so thankful for the professionalism and quality of work at Geneva Coach. I have always chosen and recommend them for the ..." Read more

"Very professional, did excellent work in a timely manner"

"they went out of their way to fix two dents that were not part of the claim. many thanks!"

"... fashion and on a Monday back to me by Friday and you cant even tell that it was an accident very appreciative of the great work that was done." Read more

"... me in and fixed right and got me back on the road. Fast turnaround and work done right my only place for body shop work" Read more

"Was done earlier than expected!"

"... out great. It was done in a very timely fashion and on a Monday back to me by Friday and you cant even tell that it was an accident very ..." Read more

"You did a great job. Really happy with the work and getting it done so quickly. Looks like new! Thank you so much!"

"... people. Excellent work. Wish it was done quicker. Waited 3 weeks for a back bumper replacement." Read more

"They answered any and all questions and provided timely updates."

"They were answering questions before I could ask"

"Great communication"

"I had to call to find out why it was not done when told it was"

"Got answers to my questions once a week."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Wonderful end results.....excellent service & would highly recommend their business & have already done so!! Kind, thorough & great attention ..." Read more

"I am so thankful for the professionalism and quality of work at Geneva Coach. I have always chosen and recommend them for the ..." Read more

"Very professional, did excellent work in a timely manner"

"they went out of their way to fix two dents that were not part of the claim. many thanks!"

"... fashion and on a Monday back to me by Friday and you cant even tell that it was an accident very appreciative of the great work that was done." Read more

"... me in and fixed right and got me back on the road. Fast turnaround and work done right my only place for body shop work" Read more

"Was done earlier than expected!"

"... out great. It was done in a very timely fashion and on a Monday back to me by Friday and you cant even tell that it was an accident very ..." Read more

"You did a great job. Really happy with the work and getting it done so quickly. Looks like new! Thank you so much!"

"... people. Excellent work. Wish it was done quicker. Waited 3 weeks for a back bumper replacement." Read more

"They answered any and all questions and provided timely updates."

"They were answering questions before I could ask"

"Great communication"

"I had to call to find out why it was not done when told it was"

"Got answers to my questions once a week."

Sylvia (Ford owner) reviewed 8/6/26

Looks like new would tell people to use your shop

Looks like new , would tell people to use your shop

Travis (Kia owner) reviewed 8/5/26

Geneva COACH was AMAZING! Todd and the owner were very kind and did excellent work on my vehicle. They went above and beyond. They turned an unfortunate situation into a pleasant experience. Thank you.

William (Buick owner) reviewed 7/30/26

Excellent job !

Garry (Ford owner) reviewed 7/30/26

Michael (Ford owner) reviewed 7/27/26

Did a great job

Perry (Subaru owner) reviewed 7/23/26

I would highly recommend this shop to everyone I know

Excellent quality work

Todd and his dad offer the best customer service. They go above and beyond to make sure their customers are satisfied.

Adrienne (Subaru owner) reviewed 7/20/26

Great, professional job

Geneva Coach is quick, efficient, expert, and friendly.

Car is clean, perfect, no blemishes (wish I could say the same about me). Great job!

Marilyn (Nissan owner) reviewed 7/16/26

Brett (Hyundai owner) reviewed 7/6/26

Anthony (Ford owner) reviewed 7/1/26

Silvas (Chevrolet owner) reviewed 6/22/26

Megan (Honda owner) reviewed 6/18/26

Bryon (Hyundai owner) reviewed 6/18/26

Michael (Buick owner) reviewed 6/17/26

Kevin (GMC owner) reviewed 6/15/26

Geneva Coach got me in and fixed right and got me back on the road. Fast turnaround and work done right my only place for body shop work

In and out they took care of everything

Eric (Dodge owner) reviewed 6/1/26

Great customer service!!

They are very professional and did amazing work.

James (Honda owner) reviewed 5/28/26

All good Thanks

All good

Bruce (Chevrolet owner) reviewed 5/28/26

Have done recommendations in the past and will continue to do so.

Always great how easy it is to get repairs done thur Geneva Coach using my insurance.

Great communication

Lisa (Chevrolet owner) reviewed 5/25/26

Christopher (Jeep owner) reviewed 5/18/26

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view more shops in: Geneva | 14456

Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Geneva Coach Inc.

About Geneva Coach Inc.

Reviews (564)

564 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0