George Farish Collision Center

4.8 (1,389reviews)
99%
2525 Airline Blvd,  Portsmouth,  VA  23701

In operation 18 years.

Here at George Farish Collision Center our number one priority is performing safe and proper repairs while providing excellent customer service. We are a locally owned and operated shop that has been serving the community since 2008 as George Farish Collision Center but our team has been in this same building serving as a Ford Dealership body shop for many years prior! Our motto is "We will treat it like it's our own" and we are passionate about automobiles so just come on down to see how we can meet your needs and exceed your expectations!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,389)

Likely to Recommend

Repair Quality

Thank you for the Phenomenal repair work on my Van. It was definitely worth the wait. Your facility always is very professional and helpful in every aspect. Thank you so very much...

Customer Service

Excellent great work and phenomenal shop,,, great customer service Ladies at the counter as well.

Returned Clean

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Very satisfied great work

Repair Quality

Great work but didn’t plug my fog lights back in after finishing repairs and giving me back my vehicle

Customer Service

Returned Clean

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1.βœ…Use a Friendly Tone of Voice(from the day I dropped off my vehicle until the day I picked up my vehicle. 2.βœ…Use My Name during every transactions. I was never address by ma’am only by Ms.Wiilams 3.βœ…Show Genuine Interest by keeping me abreast of my repair timeline. 4. βœ…Be Anticipatory..by assuring me that once that take off my bumper was removed if there was any unseen damaged they would add items to the claim. βœ…Be Knowledgeable.. by giving me a step by step playbook on rental reimbursement.

Repair Quality

It is said there are five tips that help to provide an exceptional customer service experience. Well George Farish Collision Center achieved 5 stars.

Customer Service

Use a Friendly Tone of Voice. From the first day I entered the center I was promptly greeted and asked with an eager tone β€œhow can we help you today?”. The friendliness never stopped from each upbeat phone call to the office, to the present sounding voicemails messages and the salutation of thanking me for my service after the repair was complete. I am more than impressed by this professional smiley voiced group of people.

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Repair Quality

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Repair Quality

Just wanted to say thanks for your professionalism and wonderful customer service you are with out a doubt A number 1.

Customer Service

As I mentioned your services goes above standards.

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Repair Quality

I usually give a score of 9 since there is always room for improvements on customer service...

Customer Service

George Farish did an outstanding customer service. very respectful and understanding.

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Very satisfied. Service was speedy and friendly

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Repair Quality

Very friendly service very attentive understanding how badly I need my vehicle I really appreciate Matt and everything that his company does

Customer Service

Every time I called I spoke to somebody that knew what they were talking about and they could give me information that I was asking for

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Everything was great! Thanks for a great job.

Customer Service

Everything was great! Thanks for a great job.

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Repair Quality

I was VERY satisfied with my car when it was returned to me. THANK YOU so much for taking such GREAT care of my vehicle. You guys are AMAZING. KEEP UP THE GREAT WORK!! 🌟🌟🌟🌟🌟

Customer Service

VERY PROFESSIONAL!!!!

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Repair Quality

Great staff and wonderful results. Car looks beautiful. I would definitely recommend to all my friends and family!!!

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