George Gee Collision Center

Likely to Recommend - 5.0/5.0 -

Would highly recommend

Repair Quality - 5.0/5.0 -

Great job on repairing damaged areas. Looks amazing!

Customer Service - 5.0/5.0 -

Good communication

Returned Clean

Likely to Recommend - 0.5/5.0 -

They only did a OK job on the repair. I expect more from them given how high of review ratting they have. I had to go in twice for something they missed.

Repair Quality - 3.5/5.0

Customer Service - 2.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Best body shop in Coeur d’Alene!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0 -

Nobody I know can afford a knew car let alone a actual dealership mechanic 😔

Repair Quality - 5.0/5.0 -

Wonderful job never would know someone had backed into me.

Customer Service - 5.0/5.0 -

Team was great.

Returned Clean

Likely to Recommend - 0.5/5.0 -

I think I’ve expressed pretty clearly and all my other comments the reasons why I’m not satisfied.

Repair Quality - 0.5/5.0 -

I came to pick up my car and upon inspection I noticed it had not been properly detailed; A service which I had paid extra for. They agreed to keep it for another day and finish the exterior detail and interior detail. When I came back later to pick up my car, I noticed that the exterior detail items seemed to have have been addressed and it appeared that the interior was good also. Get the other rain or they had just washed the car so there was water droplets on it and difficult to inspect it thoroughly. I was in a hurry and did not have time to dig really deep into the interior or fully inspect the exterior. I drove the car straight home, and immediately started to do a deeper inspection. To my surprise, I discovered that the interior detail had not been a complete interior detail at all but rather just a superficial vacuum and wipe down so that it looked clean at a glance. They had not vacuumed under the mats or in the cracks or any of that. I had to spend two hours detailing the car and found more stains in the seats that I was able to clean and take out myself that was supposed to be done in the detail service. As I was detailing the car, I decided that it was probably a good idea because they didn’t detail it inside as they were supposed to that there might likely be other superficial issues on the exterior. And my surprise as the water droplets had now been evaporated away I could see two dents on the top of my car. I know, without a doubt those dents were not there before because I inspect my car every single time I pump it with gas I know every single thing and scratch. Also, the sensor in the door was not working and the seal around the doors must be off because I can hear air coming in as I drive down the road The sensor and the air seal issue are things that I was told would be addressed, but I was flat out denied that there was anything wrong with what they did on the exterior and that they did not put dents in my car. Proceeded to tell me it was preposterous that I would even think that they would damage my car and not say anything. And alluded to the fact that I’m just an idiot and didn’t realize I had dents in my car. Well, it’s just as easily possible that your service tech didn’t realize they put dents in my car. So to reverse and cast that blame back on me is a complete disrespect. I know I didn’t notice it initially in the inspection when I left the dealership because of the rain and I guess that’s my fault. But that doesn’t change the fact that I know those dents weren’t there and you guys need to know that they weren’t there and you need to act like they weren’t there even if you’re not gonna fix them. Because from moral standpoint it’s wrong that I shouldn’t bring my car in and it comes out with more dents

Customer Service - 2.0/5.0 -

Beth was really nice and respectful, but Brian was the one that made me feel like he thought I was an idiot to think that they could’ve put the dents in and it was likely me and I just didn’t know. Which is absolutely ridiculous. It doesn’t matter where the dents came from. I know, without a shadow of doubt those dents were not there before I brought it in.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Highly recommend

Repair Quality - 5.0/5.0 -

Excellent job

Customer Service - 5.0/5.0 -

Beth is Amazing

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Super Helpful and very knowledgeable! Beth was so helpful Thank you so much !

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Already have shared my experience with others.

Repair Quality - 5.0/5.0 -

Very pleased with the George Gee team and the actual body repair that was done.

Customer Service - 5.0/5.0 -

All interactions in the body shop office were very positive.Your young office assistant (name?) was excellent in filling in for Mike by taking charge and taking the pictures for my repair bid. She had that "I can do that" great attitude and gave me great confidence in taking your bid.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks Perfect

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Wonderful to work with

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Second time I used George Gee Boddy Shop. They do a great job and the customer service is excellent.

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0 -

Great communication, good quality work, needs to clean up vehicle before returning it. Worked well with my non-conventional work schedule

Customer Service - 4.5/5.0 -

Aside from not being open 7 days a week, they did a great job of communicating

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 2.5/5.0 -

The paint has already started coming off where they remodeled the damaged area. When we only drove it home and parked it for three days after being picked up.

Customer Service - 4.0/5.0 -

They were very helpful with making appointments and with communication about the car.

Returned Clean

Likely to Recommend - 5.0/5.0 -

Have had repairs dine there on other vehicles so I had no hesitation about taking my car there for repair

Repair Quality - 4.0/5.0 -

Repair looks great and car drives fine. My only dissatisfaction is that there was a large amount of sanding dust all throughout the rear portion of the car

Customer Service - 4.5/5.0 -

Would of liked more notification as where the repair was coming along. But communication was handled professionally

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0