George's Auto Body

5.0 (649reviews)
100%
75 Commerce Ave,  Pitman, Nj 08071,  NJ  08071

In operation 61 years.

George’s Auto Body is a family run business. John Decker is the owner, as well as the sometimes sales representative, carpenter, janitor, landscaper, sign maker and so on. His wife, Joann, is one of our Customer Service Representative who serves our customers in an easy going, pleasant and helpful manner. Then there is Fred, who seems like family to John because he has watched him grow from a kid sweeping floors to a man who plays a very important part in the life of this shop. Fred is our Production Manager and one of our A Techs and he has worked here for over 40 years. The remaining members of our family are all great people who choose to work here because they all share the same goals; to produce the highest quality work and provide the best customer service. Betty is the manager and can be very helpful to you as she was an insurance agent prior to joining our group in 2009. She will assist you from the beginning of the claim to the end.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (649)

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Communication was fine

My Experience

The repair looks great, I just wish the settlement process could’ve been handled a little better. Unfortunately, the manager chose to argue rather than listen. It would’ve been very easy to just accept the constructive criticism and then go about your business instead of arguing with the customer. A simple that sounds like a great idea then do whatever you wanna do would’ve been a much better way to handle the situation….

Likely to Recommend

Repair Quality

Repair quality was good but customer experience was very poor. They never informed me that payment by credit card included a service fee which amounted to $50 dollars. I suggested that the service fee be put in bold type and wound up in a heated argument with the manager/owner who maintained that they always mention the service fee up front. Well he was very rude and I specifically asked about payment of my deductible, the only thing mentioned was they did not accept checks for more than $1,000 dollars. This managers demeanor was so rude that I will never return there in the future!

Customer Service

Comment made on previous page.

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My car was done in a professional manner, on time, and with the new parts that I had requested.

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George's went above and beyond. Adam answered all my questions and was great to work with.

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Excellent work by George's Auto Body.

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Very pleasant and organized staff.

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Repair was on time and looked like new. Very satisfied.

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only problem I had was that you took so long to finish the work

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I would highly recommend them to anyone who needed auto repairs.

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