Caliber - Washington Township

4.8 (4,980reviews)
97%
5401 Rt-42,  Turnersville,  NJ  08012

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,980)

Customers say
Overall Customer Satisfaction
Customers consistently praised Caliber Collision for outstanding service quality, seamless communication, and impressive turnaround times. Many highlighted that repairs were completed ahead of schedule, with vehicles returned looking brand new. The team received high marks for professionalism, friendliness, and transparency throughout the repair process. Regular text updates were widely appreciated, keeping customers informed at every stage without needing to follow up. The coordination with insurance companies and rental car services was noted as a major convenience. A few customers mentioned areas for improvement directly from their experience, including cleaner vehicle interiors upon return, more detailed status updates, and better callback responsiveness in isolated cases. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend Caliber Collision to others.
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"... stressful situation feel smooth and hassle-free. The quality of the work exceeded my expectations—my vehicle looks as good as new! I truly appreciate the attention to detail and the ..." Read more
"Caliber Collision did an absolute amazing job with my car. It looks like it did when I drove it off of the lot ..." Read more
"... completed by repairs a week earlier than expected. My car looks like it just came off the showroom floor. I am extremely happy with the Caliber team!" Read more
"... remove haze scratch like look over head light. And panels were not clipped tight enough to make smooth appearance in area of repair." Read more
"... checked in to getting the rental car was pain free. The repair was done faster than expected and I am very happy with the results. I will continue to use Caliber ..." Read more
"... power in the facility due to a major snow storm, my repairs were completed a week early and the car looks brand new." Read more
"... me in the loop via text throughout the repair and my car was ready for pickup a week early." Read more
"... efficient, and the communication was exceptional. They finished the job 3 days early and kept me up to date with any changes in costs immediately. Pickup and ..." Read more
"Caliber had my vehicle for three weeks and charged my insurance company almost 10k in repair costs. Their communication ..." Read more
"I appreciated the daily text updates. I never felt the need to contact anyone. Repair took about 2 weeks. Workmanship appears very ..." Read more
"... was a stressless experience no calling checking up daily updates practically everyday just wonderful experience would definitely give them a 10 the highest number ..." Read more
"I was very happy with the service I received. I got daily text updates about my vehicle and the expected date of repair completion. Everyone at the repair shop ..." Read more
"There was a serious lack of communication with keeping me up to date on what was going on with the car. It was dropped ..." Read more
"Lack of communication throughout process"

Likely to Recommend

Repair Quality

It was very easy to get my car fixed. Shana kept us informed all along the way. She was great to work with.

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Returned Clean

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My Experience

They did a great job on my chevy trax and got it back to me SO fast ! Everyone I spoke with was very nice.

My Experience

Very satisfied, great communication

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Only place to your repaired.

Repair Quality

Excellent service amazing communication

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Would definitely recommand

Repair Quality

Great job with car repairs awesome staff

Customer Service

Very helpful

Returned Clean

My Experience

The team was very professional when we dealt with them. Good communication. We were kept up to date during the entire process.

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Repair Quality

Customer Service

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My Experience

It was done earlier than expected. I love how nice everyone was

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My Experience

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Repair Quality

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Repair Quality

Did an awesome job with my vehicle.

Customer Service

The ladies at the front desk were amazing. And the young lady that handle the process with my insurance. I forgot her name she was amazing. She brought the paper out for me to sign i cant remember her name but hope the detail help you identify her that you so much for getting me my OEM Parts

Returned Clean

My Experience

Team was super helpful and friendly! I would recommend to anybody needing auto repairs.

My Experience

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Repair Quality

Customer Service

Customer service is much better than the last time I was there.

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Repair Quality

Communicated great-work was done in a timely fashion-quality work

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My Experience

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Repair Quality

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Repair Quality

Seamless experience with great work

Customer Service

Kept in constant touch via text. Bob was very professional

Returned Clean

My Experience