Gerald Collision Center
Gerald Collision Center in Naperville, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a collision center we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced staff is eager to share its knowledge and enthusiasm with you. We encourage you to schedule an estimate by calling (630) 637-2090.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Reviews (482)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0 -
Took a long time but seemed thorough
Repair Quality - 4.0/5.0 -
Haven't driven for more than 2 days but seems fine so far.
Customer Service - 4.5/5.0 -
Kept in contact pretty well with updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Angel
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
I am happy with complete repairs for the actual collision parts. However, my car still generates very sharp metal grinding sound whenever I move drive in a local road. I addressed it when I was picking up my car, but one of the guy said that it might be because my car has been sitting for sometime. I hope they could have looked at it at least and provided me some information rather than, "it has not moved for some time."
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good job
Repair Quality - 5.0/5.0 -
Great work very satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will never come here or Gerald?s Service Center again. I?m tired of constantly trying to get ripped off on service
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
I had a so many issues starting with them misplacing 2 if my weather mats then telling me they didnt lose it and I must have taken them out, then the buttons on my key didn?t work they basically told me it was due to my non Subaru remote start. I fought with them and actually TOLD THEM how to fix it. Then when I went to leave my car wouldn?t start. They said it was just a coincidence and had nothing to do with their work. Except my key and car were running just fine before they touched it. They would not take responsibility for anything and I sat there and fought with them for 2 hours to get my car fixed properly. Then they tried to scam me by trying to charge me $200+ to service my throttle body. When again I fought and said I?d have my husband clean it for me and I wasn?t paying they then ?lightly cleaned? the throttle just enough so my car could run.