O'hare Auto Body Naperville

4.9 (277reviews)
100%
1692 W Quincy Ave Ste. 128,  Naperville,  IL  60540
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Shop AssistantSparkles

In operation 41 years.

Since 1985, O’Hare Auto Body has been the premier auto body repair and service shop in the Chicagoland area. We constantly train our seasoned technicians to equip them with the latest repair methods and tools to make your car look like new. Our technicians are qualified to repair a range of vehicles from your everyday Ford, Chevrolet, and Hyundai to your high-end, luxury Mercedes-Benz, Porsche, and especially your electric vehicles such as Tesla and Lucids. Going through the insurance process can be a confusing and stressful event. Let one of our insurance experts help, by assisting you through each step of the process. Through the years we have developed strong relationships with almost all insurance companies and work directly with car rental services to get you back into your daily life quickly. We pride ourselves on quality, timely work that makes your safety our standard. Sit back, relax, and let O’Hare Auto Body take the wheel in repairing your vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Honda
Hyundai
I-Car
Infiniti
Kia
Nissan

Reviews (277)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with repairs described as flawless, like new, and exceeding expectations. Many highlighted the team's dedication to using genuine parts and advocating against insurance companies for proper repairs. Communication was a standout strength, with customers appreciating regular updates throughout the repair process. Timeliness was also noted positively, with several vehicles completed ahead of schedule. A few customers mentioned delays, attributing them to insurance or parts availability rather than the shop. Overall, the experience was described as professional, friendly, and trustworthy, with many customers expressing strong intent to return and recommend the shop to others.
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"Yet another great experience with OHare Auto body. I cant detect where the damage was. Thank you!"
"Excellent job on repairing a scratch on my 911 GTS that had unique paint to sample."
"Color match was perfect couldnt tell there was any body work done to the vehicle"
"The car looked like the day I bought it."
"... work. Most recently they repaired my 10 year old car. The seams are perfect and they matched the 10 year old metallic paint so well you cant see the change. They kept me informed ..." Read more
"... enough how wonderful the team was to work with…..communication was beyond amazing!!! They actually CARE! The work they did is spectacular! I highly recommend ..." Read more
"Timeliness. Communication could not be better"
"I was always informed on progress as well as any questions we had the work was done very well! I would highly recommend ..." Read more
"Great customer service and communication highly recommend this company. They work for the customer not the Insurance company ..." Read more
"Never hears anything during 2 weeks, except a call to say when it would be ready"

My Experience

I was very impressed and treated very well.by Angel and staff. I wound return and recommend this auto body shop!

Likely to Recommend

Repair Quality

This is the second time I have used them and each time has been great. They do what is expected and the communication is good.

Customer Service

on time with everything

Returned Clean

My Experience

John Stonis the Auto body technician did a nice Job on my car. Angel and Jim was very professional and work very well with the insurance company!!!

Likely to Recommend

Repair Quality

John Stonis the Auto body technician did a nice Job on my car. Angel and Jim was very professional and work very well with the insurance company!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Met my expectations - job well done

Customer Service

Wonderful staff - very welcoming, friendly and polite

Returned Clean

My Experience

My Experience

The experience working with Jim was amazing he was able to help me navigate through all the difficulties with my insurance and helped me get exactly what I was looking for everyone on the team was extremely professional and a huge help

Likely to Recommend

Repair Quality

My car looks incredible after taking it to O’Hare Auto Body! I am grateful to the staff who was extremely helpful and communicated with me while my car was being repaired! If I could rate the company higher, I would!

Customer Service

They were incredible!

My Experience

From start to finish, we were very happy with the work Naperville Auto Body did on our Genesis. Their customer service people were easy to talk to and communicated well and kept us up to date with the repairs progress. The technicians and workers who did the actual repairs were equally good. They somehow managed to make a 14 year old car look like new. Their pricing is fare and their attention to detail shows in the finished product.

Likely to Recommend

I have already recommended O'hare to several people.

Repair Quality

From start to finish, we were very happy with the work Naperville's O'hare Auto Body did on our Genesis. Their customer service people were easy to talk to and communicated well and kept us up to date with the repairs progress. The technicians and workers who did the actual repairs were equally good. They somehow managed to make a 14 year old car look like new. Their pricing is fare and their attention to detail shows in the finished product.

Customer Service

Bianca is great. She is easy to communicate with and kept us well informed.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was super helpful nice and communicative! My car looks as good as when I first bought it! Rides fine and smooth!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Excellent job on the repair. I very much appreciated the twice weekly email updates.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Angel and Bianca were great communicators! Very friendly , walked through each step in the process with me the customer! They were very knowledgeable in their role! Great experience!

My Experience

My Experience

Likely to Recommend

Repair Quality

Excellent job on repairing a scratch on my 911 GTS that had unique paint to sample.

Customer Service

Returned Clean

My Experience

Looks like new . Great repair.your body man knows what he's doing . Thank you .

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication. Timeliness. Willingness to work tight deadlines. Love you guys

Likely to Recommend

Repair Quality

Timeliness. Communication could not be better

Customer Service

Likely to Recommend

Repair Quality

Jim was awesome. Really appreciated how he fought for new parts for my car. His 2 times a week updates were also very helpful. Bianca was also great at the front desk. Answered every question I had.

Customer Service

Again both Jim and Bianca were fantastic.