Gerber Collision & Glass - Naperville/Ogden Ave.
900 E Ogden Ave,
Naperville,
IL
60563
USA
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Naperville/Ogden Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
- Spanish
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional service quality, with many highlighting the excellent communication through regular text updates and professional staff interactions. The timeliness of repairs stands out as a major strength, with numerous customers reporting their vehicles were completed ahead of schedule. Quality of workmanship receives high marks, with customers noting perfect paint matches, thorough repairs, and attention to detail. The shop goes above and beyond by cleaning vehicles inside and out, often returning cars in better condition than when received. Staff professionalism and friendliness create positive experiences, with customers feeling well-informed throughout the repair process. Many customers express strong loyalty, stating they would return for future repairs and actively recommend the shop to friends and family.
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Service Quality
"A super job done by a super group of people!"
"Completely professional, courteous, and knowledgeable. The completed work is without flaw. A pleasure working with them"
"The quality of work and customer service were both great. Disappointed I had to return the vehicle twice."
"This is the third time we have come for repairs. They are excellent. Detailed, on time, friendly. Number 1 choice for repairs!"
"Very very Satisfied! A+++++++ AWESOME customer Service!!! Will recommend to others!!!!"
"It was ready a couple days before the estimated date."
"You completed the repair two days ahead of what was estimated."
"Car was ready well ahead of expected date."
"Finished ahead of schedule."
"Ready 3 days early!"
"Timely updates, courteous replies to my questions. Everything finished as promised."
"Excellent communication!!"
"It seemed like every other day you were updating via text about the status of the repair. Great communications."
"Communication was well above what I expected. Great job keeping us informed."
"... excellent job of repairing collision damage to our car. Their communication was wonderful, the staff was very polite, and our car looks better than it did before the ..."
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Ketan
(Kia owner)
reviewed 7/30/26
My Experience - 5.0/5.0 -
Everyone was very helpful and communication was great even though the automated communication said something different, staff would message separately for updated communication. It did take longer than expected to get the car back.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Chinzorig
(Toyota owner)
reviewed 7/28/26
Likely to Recommend - 4.5/5.0 -
All goods,repair quality is perfect Very good technicians here
Repair Quality - 5.0/5.0 -
Perfect
Customer Service - 4.5/5.0 -
Perfect
Barbara
(Nissan owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0 -
I will recommend to all my friends
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very helpful , friendly
Abilash
(Kia owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Joseph
(Audi owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Satisfied
Dennis
(Nissan owner)
reviewed 7/24/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Timothy
(GMC owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Douglas
(Toyota owner)
reviewed 7/22/26
My Experience - 5.0/5.0 -
Friendly service and timing exceeded my expectation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ya Ling
(Subaru owner)
reviewed 7/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Salvador
(Nissan owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0 -
Good results
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good service
Julia
(Volvo owner)
reviewed 7/16/26
Likely to Recommend - 4.5/5.0 -
My insurance company stated to use this company. I had no choice.
Repair Quality - 4.5/5.0 -
I received my vehicle a few days ago and so far, there's no problems with repairs.
Customer Service - 5.0/5.0 -
I can't remember the name of young lady who first assisted me, but she was fantastic at communicating between the company and myself.
Jeffrey
(Audi owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Amy
(Ford owner)
reviewed 7/14/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
James
(Infiniti owner)
reviewed 7/13/26
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Multiple delays due to inferior parts sent to Gerber.
Customer Service - 3.5/5.0
Hong-I
(Honda owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job! Thanks
Customer Service - 5.0/5.0
Returned Clean
Shara
(Honda owner)
reviewed 7/10/26
My Experience - 5.0/5.0 -
All employees at the location were extremely nice and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jason
(Volkswagen owner)
reviewed 7/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fair prices. Good work
Customer Service - 5.0/5.0
Jingjing
(Toyota owner)
reviewed 7/2/26