Gerber Collision & Glass - Romeoville

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Car looked great after work was done. No issues at all.

Likely to Recommend - 4.5/5.0 -

I would definitely recommend if there are appointments available right away. The service was overall good but I had to wait a while for an appointment 2 weeks after my accident.

Repair Quality - 4.5/5.0 -

The service was good, just wish they had more openings when my accident happened, I got scheduled 2 weeks after my accident occurred so giving a 9 of 10.

Customer Service - 5.0/5.0 -

My interactions were good, no complaints.

Returned Clean

My Experience - 5.0/5.0 -

I had taken my car in for 1 repairs last week and decided to take care of the tailgate it needs fixed .so your technician once again Javier took good care of me by tell me what needs done the price was very reasonable and my lovely wife Anna told me that your anniversary present hope I will not need anymore repairs soon but if I do Gerber Collision will be the only place I will take my cars . been a customer for about 3 years now .With NO Problem .

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Well this is the 2nd time that I had to get a repair done bit was. My tailgate and like always I was more than happy nice Job they always do .I tell all my friends and family if you want your done right take it to Gerber Collision .

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Javier is the best, from the first day I brought my car to Gerber for an estimate, all the communication of keeping me updated of every service being done, and to today when I picked it up, I was amazed at service I received from him. My car looks awesome. I want to thank every one involved who worked on my car. I will refer anyone in need of car repairs to you as well as myself. Again, thank you very much for the wonderful job, Sandra Gaskin.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

No repairs to 2018 Honda Civic due to insurance difficulties. Situation handled efficiently and professionally by Gerber.

Customer Service - 5.0/5.0 -

Professional and a pleasure to work with in all steps of the process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Javier was amazing as was the receptionist. They kept me informed and completed my vehicle ahead of schedule. Fantastic team

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Javier and their entire team were fantastic and provided 1st class service!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great job I give it a 10 out of 10

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Javier and team are great to work as they provided the upto date development of the repair progress in their shop truthfully with honest and direct professional consultation. Please keep it that way as we the customer do not want to get help better than what they provided upto the day I picked up my car after they completed the repair without any issue what do ever. Thank you so much and do please keep it that as myself all your future customers will be happy like myself and my family with the honest hard work and clear communication you provided with the repair journey we have together with in this time.

Likely to Recommend - 5.0/5.0 -

Keep it up the way this team is handling the repair as well as the communication timely delivery. Do not change a bit of your handling in the name of improvement unlike other companies.

Repair Quality - 5.0/5.0 -

Great and professional team who tells factual description of sequential repair happenings with exact time schedule without sugarcoating to get a customer buying. I am very happy with Javier and team for all their hard work and honest communication with in the coarse my car repair, can not ask better than this team to work my new vehicle. Melkie

Customer Service - 5.0/5.0 -

Same as before great communication and timely advice on the completion of the repair of my car.

My Experience - 5.0/5.0 -

Well I've have taken my car to Gerber Collision And Glass every time my car needs repairs and haven't never been not satisfied the way my car came out .your staff from the receptionist in the front office to the technicians who looked at the car all respectable and professional.ive have told a lots of my family and friends about your company tell them you what your car fixed right take it there . hopefully I will not need any more repairs soon but if I do look for me to visit your company again . thanks again .

Likely to Recommend - 5.0/5.0 -

I tell all my friends and family members to take there car for any repairs to Gerber and Glass if you want it done right .also they will work with you .

Repair Quality - 5.0/5.0 -

Been take two of my car for repairs every time I need it because both of my car come back right . never a problem with the great work your guys do I tell all my friends and family members if you want your car repair right take it to Gerber and Glass they work with you .

Customer Service - 5.0/5.0 -

Oh I always tell the technicians to take their time I'm in no hurry because I know that when I get my car back it's going to be done right never a problem.

Returned Clean

My Experience - 5.0/5.0 -

Gerber was wonderful about keeping me advised on the repair of my van. I will definitely be recommending Gerber to anyone looking for repairs. Great customer service all around. Was very impressed!

Likely to Recommend - 5.0/5.0 -

Absolutely. I have let many family members and friends know how my experience was

Repair Quality - 5.0/5.0 -

Fantastic job on the repair. Gerber kept me advised on the progress which I was very grateful for. Wonderful people working there

Customer Service - 5.0/5.0 -

Excellent place for repairs and customer service is great

My Experience - 5.0/5.0 -

Great job

Likely to Recommend - 1.0/5.0

Repair Quality - 1.0/5.0 -

Does not match up, does not match color

Customer Service - 4.0/5.0 -

Good

Returned Clean

My Experience - 5.0/5.0 -

Servicio muy bien todo el tiempo me tuvieron informado de los avances de mi vehículo y me lo entregaron a tiempo

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Buen servicio

Customer Service - 5.0/5.0 -

Todo muy bien

Likely to Recommend - 5.0/5.0 -

Gerber is professional and do not rush to finish repairs.

Repair Quality - 5.0/5.0 -

My auto looked nice. Will need my alarm set. Javier was very professional and wanted me to look at the repairs to see if I was satisfied, I was.

Customer Service - 5.0/5.0 -

Kept me updated daily on the status of my vehicle.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The car looks great. I appreciate the way you kept in contact with me throughout the process.