Gerber Collision & Glass - Aurora/Route 59

4.9 (3,226reviews)

98%

(630) 862-2800

19 S Route 59, Aurora, IL 60504

98%

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19 S Route 59
Aurora, IL 60504

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About Gerber Collision & Glass - Aurora/Route 59

See Photos

19 S Route 59
Aurora, IL 60504

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 81 years, 27 years at this location.

Gerber Collision & Glass - Aurora/Rt 59 offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English
Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

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Website

Reviews (3,226)

Sort By:
Newest
Rating

2,701 Customers Rated

5 Stars

68.1% Complete

(2198)
4 Stars

9.5% Complete

(307)
3 Stars

2.6% Complete

(84)
2 Stars

1.4% Complete

(45)
1 Star

0.4% Complete

(12)
< 1 Star

1.7% Complete

(55)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, outstanding communication, and impressive timeliness. Many highlight that repairs were completed ahead of schedule, with vehicles returned looking brand new. The team is widely commended for being professional, friendly, and knowledgeable, keeping customers informed every step of the way through calls and texts. Repair quality receives high marks, with numerous customers noting flawless results and attention to detail. A few customers noted areas for improvement, including occasional inaccuracies in automated status updates, interior cleanliness upon vehicle return, and isolated instances of parts or fitment issues. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"The quality of work and level of communication were exceptional."

"I was very impressed with the repairs done to my car; it looks like new again. The customer service was excellent, and the people ..." Read more

"... updates while the repair was underway. Bottom line: the job was finished much sooner than expected, and the car looks basically brand new!" Read more

"The repair was done, but another part of my car was damaged during the repair. When picking the car up the 2nd time there was residue ..." Read more

"The parts which was installed looks sub standard and not the original, i had to return in 2 days. Some of the fixation ..." Read more

"VEHICLE WAS READY AT LEAST 2 WEEKS FROM THE ORIGINAL COMPLETION DATE."

"... found out one source for the parts was lagging so they went with another, cutting a good week to ten days off the estimated time!" Read more

"The vehicle was ready a full week before it was promised!"

"It was done 4 days early"

"The original estimator said it would take 3 days for my car repair. My car ended up 17-18 days at Gerber. I understand ..." Read more

"The level of communication far exceeded my expectations. This should be how all businesses operate."

"Great communication. Comprehensive explanations and walkthrough. The first estimate on how long repairs would take ..." Read more

"... estimating, scheduling, and repairing were EXCELLENT. Their communication during the repairs were OUTSTANDING thru their text message updates." Read more

"... entire process feel smooth and stress-free. They were professional, responsive, and really took the time to explain everything to me, which I appreciated so much. Dealing ..." Read more

"Yes, but not accurately. Your automatic status update system is a joke and more of a deterrent than a benefit for you. Though the shop told me when ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The quality of work and level of communication were exceptional."

"I was very impressed with the repairs done to my car; it looks like new again. The customer service was excellent, and the people ..." Read more

"... updates while the repair was underway. Bottom line: the job was finished much sooner than expected, and the car looks basically brand new!" Read more

"The repair was done, but another part of my car was damaged during the repair. When picking the car up the 2nd time there was residue ..." Read more

"The parts which was installed looks sub standard and not the original, i had to return in 2 days. Some of the fixation ..." Read more

"VEHICLE WAS READY AT LEAST 2 WEEKS FROM THE ORIGINAL COMPLETION DATE."

"... found out one source for the parts was lagging so they went with another, cutting a good week to ten days off the estimated time!" Read more

"The vehicle was ready a full week before it was promised!"

"It was done 4 days early"

"The original estimator said it would take 3 days for my car repair. My car ended up 17-18 days at Gerber. I understand ..." Read more

"The level of communication far exceeded my expectations. This should be how all businesses operate."

"Great communication. Comprehensive explanations and walkthrough. The first estimate on how long repairs would take ..." Read more

"... estimating, scheduling, and repairing were EXCELLENT. Their communication during the repairs were OUTSTANDING thru their text message updates." Read more

"... entire process feel smooth and stress-free. They were professional, responsive, and really took the time to explain everything to me, which I appreciated so much. Dealing ..." Read more

"Yes, but not accurately. Your automatic status update system is a joke and more of a deterrent than a benefit for you. Though the shop told me when ..." Read more

Samuel C (Ford owner) reviewed 9/26/26

Lewis (Infiniti owner) reviewed 9/25/26

Everyone was friendly and I would most definitely recommend Gerber !!!

Vijay (Honda owner) reviewed 9/25/26

They are very helpful

Stephen (Honda owner) reviewed 9/25/26

Coming back in to address paint issue

Jared (Volkswagen owner) reviewed 9/24/26

Michael-D (Nissan owner) reviewed 9/24/26

The service provided by the staff at this location was exceptional

Saqib (Hyundai owner) reviewed 9/23/26

Perfect!

Jim (Honda owner) reviewed 9/23/26

Great staff, great attention to detail.

Durdana (Honda owner) reviewed 9/21/26

I have been going to this Gerber location for years and highly recommend them. They treat you like family and the work is always excellent. Devin is the perfect front desk receptionist and Dani is easy to work with. They kept me updated on the repairs and answered any questions I had. Honest, caring location. Very hard to find these days!

Walt (Lexus owner) reviewed 9/21/26

Excellent daily updates

Great updates

Tracy (Kia owner) reviewed 9/21/26

Devin was AMAZING!! She even stayed past closing hours to help me. I can’t thank you enough!!!

Devin was amazing!!!!

Devin stayed after her shift just to help me

Ricardo-Debbie (Subaru owner) reviewed 9/21/26

They did a great job. Would feel confident recommending them to family/friends.

Excellent and timely repair on my vehicle.

Gerber customer service reached out several times with status updates from start to finish.

Meg (Honda owner) reviewed 9/20/26

Dave (Honda owner) reviewed 9/18/26

Robert and the whole team were very helpful throughout the process of the repair..

Hong (Honda owner) reviewed 9/18/26

David (Ford owner) reviewed 9/17/26

The professional attitude and workmanship is second to none . My wife’s 2025 f150 is better than new . They went the extra mile to make the factory welds better than original also stronger . She has a blackout truck it is laser straight with not a ripple or dimple in the paint thanks to you all I really appreciate all the hard work and communication .

Dhiraj (Honda owner) reviewed 9/14/26

The front desk person was super professional and great to work with. Work was done with great quality and the communication was great.

Armando (BMW owner) reviewed 9/13/26

Have several vehicles taken to this repair shop

Great Customer Service Can update every step of the way

Center MGR helpful And committed to his work

Ana (Nissan owner) reviewed 9/11/26

I was very satisfied with the service. The staff was friendly and professional, and they completed the repair with high-quality work. Everything went smoothly, and I would definitely recommend Gerber.

Hyekun (Subaru owner) reviewed 9/10/26

They tried to accommodate my request. Especially Jim was awesome at helping me get the car ready in the shortest time. Appreciate everyone there!!!

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view more shops in: Aurora | 60504

Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Gerber Collision & Glass - Aurora/Route 59

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Aurora/Route 59

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,226)

2,701 Customers Rated

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 4.5/5.0 -