Gerber Collision & Glass - Downers Grove
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Downers Grove offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Couldn’t have been an easier process
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Not at your Downers Grove location, no.
Repair Quality - 3.0/5.0 -
The work itself ended up being decent, but I was *extremely* unhappy that I had to come back another day, make another whole trip and waste MY time and resources because Gerber planned poorly!
Customer Service - 1.5/5.0 -
The work itself ended up being decent, but I was *extremely* unhappy that I had to come back another day, make another whole trip and waste MY time and resources because Gerber planned poorly!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Our car has some remaining dents and the back of our car is trashed - scratches, tons of dirt and plastic pieces falling off. Please call immediately to fix.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks the updates on my car it looks good and feels good to get in it and drive thanks again
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The mechanics did a good job on the repairs the updates were good to receive
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service was 10/10.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
Repairs to a week longer than estimated with corresponding increased rental expense. Follow up in week three was difficult if not absent
Customer Service - 2.0/5.0 -
See previous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service and work from start to finish. Thank you.
My Experience - 5.0/5.0 -
All people I encountered were courteous, polite and helpful. I am very pleased with the repairs that were done. The car hood had no evidence of the dent and the paint matched perfectly. A job weld done.
My Experience - 5.0/5.0 -
Both Jacob and Mike were accurate on what was needed and the time table to complete the job. Very thorough and professional and easy to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike and Jacob were very thorough and professional with their responses and recommendations. We were very happy with their response.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and completed quickly