Gerber Collision & Glass - Downers Grove
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Downers Grove offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Regular updates made the stress of an accident easier to deal with. Appreciate the communications, responsiveness and professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The entire team was great in keeping me posted and up to date. I really appreciated the proactive communication
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Very communicative, and great customer service. Calls every few days to update me on the progress.
Repair Quality - 5.0/5.0 -
Car looks great, and all repairs look brand new.
Customer Service - 5.0/5.0 -
Very good and communicative
Likely to Recommend - 5.0/5.0 -
As long as the car is not old.
Repair Quality - 5.0/5.0 -
Great work on my son’s 25 year old car. It took a few weeks to get the parts though.
Customer Service - 5.0/5.0 -
Staff was great for taking my calls about status.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
Took too long to repair. Wrong parts were delivered, delaying repair several days.
Customer Service - 4.0/5.0 -
Satisfied with service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
It literally took way too long and communication was terrible. They said a week. Maybe it was 5-6 weeks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Luke was amazing. He kept me informed twice a week on what stage my car was at The job they did on my car was perfect
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional workers and results.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job done in reasonable time
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repairs done well; only request would be for more frequent updates from Gerber with high level possible timeframes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an excellent experience overall. No problems. Staff was friendly and helpful.
Customer Service - 5.0/5.0 -
Everything was great - excellent communication and updates
Returned Clean
My Experience - 5.0/5.0 -
Amazing service all around.! Great customer service from mechanic.! Michael C. was a big help and knowledgeable about what was needed for my Nissan.!! Will come back for maintenance on my Nissan Sentra.!! Thank you.!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for your help, great job.