Gerber Collision & Glass - Elmhurst

4.9 (5,707reviews)
98%
400 W Grand Ave,  Elmhurst,  IL  60126

In operation 85 years, 14 years at this location.

Gerber Collision & Glass - Elmhurst offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (5,707)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive and frequent communication, including regular phone calls and text updates throughout the repair process. Timeliness is a recurring highlight, with numerous customers noting their vehicles were completed ahead of schedule. The welcoming and professional front office staff are frequently commended for making the repair experience smooth and stress-free. Several customers also appreciated the complimentary interior and exterior cleaning of their vehicles. A small number of customers noted areas for improvement, including occasional delays, isolated quality concerns such as paint color matching and minor unresolved issues, and instances where communication could have been more consistent toward the end of the repair process.
Select to learn more
"... efficient, and kept me updated throughout the process. The results exceeded my expectations!" Read more
"The car looks great, you would never know it was rear-ended! Happy to get it back ahead of schedule too!"
"... every day for our vehicle along with phone calls. The car was done earlier than expected and was returned to us looking amazing. Great job outside repairs and cleaned inside and ..." Read more
"Excellent service. Beautifully completed repairs. Excellent communication of timelines, courteous and ..." Read more
"Car light for suspension that came on when car was hit is STILL ON. Air leaking out of tires - have to bring back and ..." Read more
"Was actually done 2 days earlier"
"I have to come back 3 times because of the job was not done at 100%"
"Shop was a couple days behind but communication was excellent"
"Originally quoted at 7-10 days. It took over two weeks"
"I really appreciated how Gerber Collision kept me informed with updates every step of the way! They called me every other day with updates and ..." Read more
"... to end. From the moment we walked into the shop, throughout the repair process and at the end for pickup we had clear concise communication. It really put me at ease after the stress of dealing ..." Read more
"Communication was great at the beginning and not great when they missed our targeted date. It left many inconveniences when a date was promised ..." Read more
"Never informed me while working on my car"

My Experience

My automatic mirror and lock and unlock buttons are not working on my vehicle.

My Experience

The car was fixed more quickly than expected, the folks at Gerber were patient, kind, and helpful, and the car was returned fully cleaned. I also appreciated the tracking, and the call updates. Thanks to the team!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Above and beyond expectations! Welcoming, communicating timeframe, maintaining communication, answered my questions and my interior was more cleaner then when I dropped it off! Great job!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything went super well in every step of the repair I was kept updated through out the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Dominic was incredible. He was professional, knowledgeable, and had great communication skills. We were informed through the whole process and were pleased with the outcome.

My Experience

Great work amd customer service

My Experience

My Experience

My Experience

The whole team at this location was amazing. I definitely recommend! Thank you all again for everything!

Likely to Recommend

Repair Quality

Customer Service

Thank you to the Elmhurst team . I appreciate you all. Customer service was great.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great team in Elmhurst. Really great people go work with. The work done looks so professional. My car looks great. It was a new car and that new car look is back. Thank you so much.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent job for the second time thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent word Thanks for everything

Likely to Recommend

Repair Quality

Thanks for your work

Customer Service

Returned Clean

My Experience

Likely to Recommend

Absolutely

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The staff were welcoming and thorough. Our car was detailed along with the body work. It was a great experience!

Repair Quality

Customer Service

Likely to Recommend

Highly recommend

Repair Quality

I’m so happy for going with Gerber Collision. My car looks absolutely new after the repair and I couldn’t be more satisfied. The tech Dominic would call me often with updates on the repair and they finished before the date given initially. Thank you so much for such an extraordinary job.

Customer Service

Returned Clean