Gerber Collision & Glass - Elmhurst

4.9 (5,786reviews)
98%
400 W Grand Ave,  Elmhurst,  IL  60126
Bot
Shop AssistantSparkles

In operation 85 years, 14 years at this location.

Gerber Collision & Glass - Elmhurst offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (5,786)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including regular phone calls and text updates throughout the repair process. Timeliness is a frequent highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The complimentary interior and exterior detailing of vehicles upon return is frequently mentioned as a pleasant and unexpected bonus. A small number of customers noted concerns such as minor unresolved issues upon pickup, occasional delays, and isolated quality concerns, reflecting areas customers themselves identified for improvement.
Select to learn more
"Great staff- friendly and professional. We received updates every day for our vehicle along with phone calls. The car was ..." Read more
"... up I was treated with kindness and professionally. The work that was done was top notch. I would not hesitate to recommend Gerber Collision ..." Read more
"I have to come back 3 times because of the job was not done at 100%"
"Was actually done 2 days earlier"
"Team was responsive to our needs, got done earlier than indicated, car looked like new, and cleaned the car inside and out. They did an ..." Read more
"... every week. The communication was very appreciated. Id rather a repair shop take its time working on a car than handing back something not 100%" Read more
"Originally quoted at 7-10 days. It took over two weeks"
"... kept me informed with updates every step of the way! They called me every other day with updates and they had an easy online tracker where I could see if my car was still on track for ..." Read more
"... was outstanding. They were in constant contact and I always knew exactly where they were and the car was done on the date they said." Read more
"Repairs were great and staff was fantastic with communication"
"Never informed me while working on my car"

My Experience

The Whole Team was so awesome And very professional My car is back in the original state brand new. And they clean my car inside which was a mess. I am so grateful 🙏🥲 Thank you 🙏 so much appreciate Kind Regards Ms.T Burse

My Experience

The paint doesn't match.

My Experience

Excellent service!

Likely to Recommend

Repair Quality

Great service! Very professional! Dominick is the best! All staff goes above and beyond! Will recommend to everyone!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very profession and communitive. Thank you!

Customer Service

My Experience

Dominic was great. He called the days he said he would and kept me informed on my repairs. The car looks great.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work! Excellent Choice! Great customer service! Always provide updates!

My Experience

Great communication from the start. The job was done faster than expected and it really looks great. I so much appreciate the gentleman I was working with. I wish I was better at names. I give him five stars.

Likely to Recommend

Great service.

Repair Quality

Great communications. They did the inspection and gave me good options on when to get the work done. Once dropped off I got the automated texts for status but also got calls to keep me updated. The work was done earlier than the texts expected and looks great.

Customer Service

Great communications. They did the inspection and gave me good options on when to get the work done. Once dropped off I got the automated texts for status but also got calls to keep me updated. The work was done earlier than the texts expected and looks great.

Returned Clean

Likely to Recommend

I already have recommended you to many people. I am very impressed with all of you at Gerber.

Repair Quality

You made everything so easy from dropping off my car, guiding me through the Enterprise rental process and picking up my car!

Customer Service

From the girls at your front desk to the guys who evaluated my damages, everyone was friendly, professional and so knowledgeable.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car looks great…like new! Thanks👍

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was thankful for all the status updates that were communicated to me via text and voicemail while my car was in service. The quality of care on my car also was much appreciated. I also got my car back 4 days ahead of estimated scheduled completion date! Thank you to the front desk, managers, and techs all throughout the process to make it as worry free as possible.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

I was kept informed of the progress of the repairs and my car was completed one day early. My car was cleaned by Gerber inside and out which was a nice surprise.

Likely to Recommend

Repair Quality

Extremely professional service backed by courteous atitude

Customer Service

Returned Clean

My Experience

Dominic was a pleasure to work with

Likely to Recommend

Repair Quality

Vehicle was repaired nicely in a timely manner. Dominic was a pleasure to work with.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Vehicle repairs were done well and in the time we were promised. Dominic was a pleasure to work with.

Customer Service

Returned Clean