Gerber Collision & Glass - Schaumburg/Estes Dr.

4.8 (4,121reviews)
95%
819 Estes Ave,  Schaumburg,  IL  60193

Gerber Collision & Glass - Schaumburg/Estes Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Hyundai
I-Car
Kia

Reviews (4,121)

My Experience

The work was excellent and exceptional! It looks brand new and will definitely go back. The staff were very nice and helpful as well as informative and reassuring.

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Definitely recommend

Repair Quality

They did great work. Everyone was friendly, professional. They kept me informed thu the whole process

Customer Service

Great customer service. Everyone was very attentive

My Experience

Extremely skilled technicians and very nice people, from the desk to the janitorial department. Honestly on the scale 1 - 10 I will put note 17 [ seventeen].Keep up excellent work gentlemen. 👍

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Joseph was amazing. Calling to provide detailed and thorough updates. I was very appreciative of the updates.

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Repair Quality

Took forever. Very poor quality

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My Experience

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The work done was great. It did take 3 extra days because of a different issue but staff was great.

My Experience

I really appreciated how they kept me informed about the progress of the repairs.

Likely to Recommend

Absolutely!

Repair Quality

Not only was the repair completed and looking like new, I really appreciated that I was continually kept in the loop regarding their progress. Everything was great!

Customer Service

Very friendly and efficient.

Returned Clean

My Experience

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My Experience

My Experience

Fully satisfied. It took a while due to parts shortages and Joseph stayed in contact and kept me informed in the car's status which I really appreciated. The car looks great and drives perfectly. The wash and detail was a nice touch. The signage in the office helped A LOT (especially about reminders of what to take, such as my ipass) and Max and Joseph both reminded me verbally of those things too and both were very helpful coordinating my rental also. Team was great and genuinely helpful in a stressful situation I did not want to be in. 10/10 would recommend to anyone, great smooth experience. Thank you!

Likely to Recommend

Absolutely will be back to this shop for any other needs, also will recommend to family/friends. Truly had an excellent experience here

Repair Quality

Everything works and fit and finish looks like factory. 10/10

Customer Service

Fully satisfied - would recommend and would absolutely use this shop again

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The Gerber staff was great, Joseph and Max especially and the repair was flawless. I highly recommend Gerber. They are great.

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My Experience

The gentlemen up front were absolutely great. I do not remember their names but they are in the front office. They went through the repair sheet and explained the body and paint process very well. The repair was excellent.

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The staff was very courteous and knowledgeable. They explained everything for the repair and kept me informed.

Customer Service

Returned Clean

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Repair Quality

They even cleaned the inside! Got my car back looking great!

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My Experience

Extremely satisfied excellent quality repair work on my vehicle. Their workmanship is Impeccable and very professional. Customer service is outstanding, Max and Joseph are a wonderful team. Thank you very very much!

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Gerber collison is the best in the business

Repair Quality

Completely satisfactory, the team went over and beyond.

Customer Service

Excellent and very professional workmanship, Max did a superior flawless repair on my Kia. Customer service is absolutely outstanding, couldn’t ask for a better team of experts. Thank you very very much my car looks like new. Irene Moss

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They were really nice they went with details over what’s the process of my car

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Just wished they would of painted/spray the whole hood not just part of it

Customer Service

My Experience

From the first appointment for estimate to my pickup, the team was so friendly and communicative. Joseph explained everything extremely clearly and gave almost exact timelines which was very impressive and didn’t leave any room for any disappointment from delays. The whole team there is absolutely wonderful!

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Repair Quality

The whole staff at the Gerber at 819 Estes Ave was absolutely wonderful. Top tier communication, quick and fantastic work as well

Customer Service