Gerber Collision & Glass - Schaumburg/Estes Dr.

4.8 (4,149reviews)
95%
819 Estes Ave,  Schaumburg,  IL  60193

Gerber Collision & Glass - Schaumburg/Estes Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Hyundai
I-Car
Kia

Reviews (4,149)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repair work, with many noting their vehicles looked brand new upon return. The professionalism and friendliness of the staff received widespread appreciation, with numerous reviewers highlighting courteous, knowledgeable, and welcoming interactions. Proactive communication through text updates and phone calls was a standout strength, keeping customers informed throughout the repair process. Many customers were pleasantly surprised when their vehicles were completed ahead of schedule. The added touch of interior and exterior cleaning was frequently mentioned as exceeding expectations. A small number of customers noted areas for improvement, including more consistent outbound communication during delays, ensuring all damage is identified before vehicle return, and greater transparency around final billing versus initial estimates.
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"... From start to finish, the experience was excellent. The repair work was flawless, and my vehicle looks like new again. I'm extremely satisfied and would recommend ..." Read more
"... explain very well the repair done in my vehicle., no visible damage can be seen repair is very clean. and got my vehicle ahead of schedule. nicely done ..." Read more
"... future All good Looked like it had been detailed! Great team & the repair was flawless" Read more
"... process the Gerber team at Schaumburg was great. Quality of the work performed is excellent and much appreciated." Read more
"Repair was not done and the shop damaged other areas of my SUV."

My Experience

Excellent service! Made everything easy & seamless. I would refer others if needed.

Likely to Recommend

Whole Team revolves around The Customer Experience!

Repair Quality

Testimonial to Chad and his Team. After Completing All Repairs, my 2025 Jeep Grand Cherokee Altitude X look like it had just come off the Dealer Showroom Floor, Exterior and Interior!! Magnificent!!

Customer Service

Refer to Question 1 Response.

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Repair Quality

Customer Service

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Repair Quality

Joseph did a great job

Customer Service

Returned Clean

My Experience

Team was great in getting car repaired. Joseph was super efficient and have always been satisfied with Gerber. Would definitely recommend them to anyone.

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Repair Quality

Customer Service

Returned Clean

My Experience

Joe and Max went above and beyond great service! Thanks gentleman

Likely to Recommend

Repair Quality

I loved Max and Joe but I feel like some of the repairs led to other scratches and dings on my truck that were not there before and it’s upsetting

Customer Service

Returned Clean

My Experience

Thank you so much for going above and beyond! I really appreciate everything!

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Defiantly recommend

Repair Quality

Very cautious staff ... very helpful

Customer Service

Very satisfied

Returned Clean

My Experience

Some issue with delays for parts. Caused higher rental charge. Appreciate that Gerber provided an offset.

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Repair Quality

Customer Service

Quality is excellent. Delay caused by waiting for parts

My Experience

Repair was done earlier than expected, my car looks brand new. So clean inside and out 😊

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

The repaired exhaust rumbles; the exhaust purred prior to the incident. Wonder if there is a small crack created by impact.

My Experience

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Repair Quality

Customer Service

Personnel was very friendly, knowledgeable, and Everything was handled and explained in an understanding manner

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

My Experience

My gas tank was down over 200 miles. How is that possible?? All of my screens were completely rearranged and I couldn’t get my radio to turn on. These were all little annoyances. As far as the workmanship was concerned. Everything looked fine but I have no way of knowing. Everyone I spoke with was very kind and helpful and positive.

My Experience