Crash Champions #0279 Romeoville

4.8 (2,880reviews)

97%

(630) 783-8800

1303 Naperville Drive, Romeoville, IL 60446

97%

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1303 Naperville Drive
Romeoville, IL 60446

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About Crash Champions #0279 Romeoville

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1303 Naperville Drive
Romeoville, IL 60446

Get Directions Website Email

Schedule an appointment at Crash Champions #0279 Romeoville

Book Appointment

Apply for Financing

In operation 11 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

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Website

Reviews (2,880)

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Rating

2,427 Customers Rated

5 Stars

74.3% Complete

(2140)
4 Stars

5.5% Complete

(159)
3 Stars

1.5% Complete

(44)
2 Stars

0.9% Complete

(25)
1 Star

0.5% Complete

(13)
< 1 Star

1.6% Complete

(46)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless and vehicles returned looking brand new. The friendly, professional, and welcoming staff received widespread appreciation, with many noting the warm atmosphere from the moment they walked in. Communication was a standout strength, as customers highlighted regular updates via calls, texts, and online tracking throughout the repair process. Timeliness was another highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Many customers also appreciated the bonus of receiving their vehicles thoroughly cleaned inside and out. A few customers noted areas for improvement, including inconsistent proactive communication requiring them to initiate follow-ups, occasional delays with parts causing pushed-back completion dates, and isolated concerns about repair oversights upon pickup. Overall, the vast majority of customers expressed high satisfaction and enthusiastically recommended the shop.

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Service Quality
Timeliness

"Repair quality was outstanding. My poor busted up car looks like it did the day I left the dealership."

"They did an incredible job repairing my car; it's hard to believe there was ever any damage at all!"

"... arrived within a week, I brought my car in and the repairs were completed within a day…..and I might add expertly done to my satisfaction. EXCELLENT!! I highly ..." Read more

"The repair was excellent - you cant even tell the care was hit."

"... the repair was done before the estimated date. The quality of the repair was outstanding. The damaged area came back looking brand new" Read more

"... the repair. Excellent communication throughout and the repair was done before the estimated date. The quality of the repair was outstanding. The damaged area came ..." Read more

"I was told repairs would take about 3 weeks and it was 20 days, so they were spot on with the estimated time frame."

"It seems very clear that the intention here is to under promise and overdeliver, but the vehicle was ready about a week prior to when ..." Read more

"Not even close. 5-7 days turned into 3 weeks."

"We do wish it hadn't taken quite so long to finish"

Service Quality
Timeliness

Service Quality
Timeliness