Crash Champions #0271 Crest Hill
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have always had great results from this team!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car turned out better than I could’ve hoped for. Everyone did a great job, especially Julissa. She was incredibly helpful, communicative, and went above and beyond to ensure the car was perfect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car turned out perfectly, and it was done in a timely manner which I heavily appreciate!
Customer Service - 5.0/5.0 -
Julissa did an absolutely outstanding job ensuring everything went smoothly. She exceeded the expectations regarding the car, and was very communicative and helpful from start to finish.
Returned Clean
Likely to Recommend - 5.0/5.0 -
100% Mallory and Julisa at the crest hill location were incredible!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It’s only been a few days but everything seems ok.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Nice people, but I don’t understand dropping off a perfectly drive able car and them starting to work on it 8 days later… I spent an extra week paying for a rental, and my repairs are not right, so we are having to go back through insurance to refinish what was wrong. I would call the whole experience disappointing at best.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
While the people were nice, my car is still not repaired correctly and I did not like the fact that I dropped my car off and it took 8 days to start working on it. That's almost an extra $100 in rental car fees, while my car was perfectly driveable.
Customer Service - 3.0/5.0 -
The text line rarely gets answered, not sure why you have it.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I received my car, right away a trim piece part by the wheel was visibly was still broken. It was noted and the part was ordered and i was to come back at a later time in the week to get replaced. less than an hour my car had to be towed back to the shop for overheating. Turns out that the car was not predriven properly and not long enough to check the new radiator. Turns out a hose was not clamped correctly and coolant was spilling everywhere. Only reason I am giving a higher rating a 7 is because Alex the new manager was very attentive, and made sure we were taken care of. He right away was very apologetic and had a word with the team that worked on my car.
Customer Service - 4.5/5.0 -
Alex the new manager took care of what was going on and made sure the second time we picked up our car everything was addresed
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
estimate was fast and work was done well but lack of communication was lacking needed to call to see how the progress was going with my car cause the web app was stuck on estimate.
Customer Service - 3.5/5.0 -
needs work