Gerald Collision Center

482reviews
1210 E Ogden Avenue,  Naperville,  IL  60563

Gerald Collision Center in Naperville, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a collision center we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced staff is eager to share its knowledge and enthusiasm with you. We encourage you to schedule an estimate by calling (630) 637-2090.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Ford
Genesis
Honda
Hyundai
I-Car
Infiniti
Kia
Nissan
Subaru

Reviews (482)

My Experience

The service was great and on time.

My Experience

Everything was handled very professionally and they dis a great job on the repair. I appreciate the friendly way they helped me with my repair. Gerald Subaru is the best dealer I have ever worked with. I high my recommend them.

My Experience

My Experience

My Experience

Very courteous, but need to indicate in the beginning that the text sent to the customer may not be accurate or reliable.

My Experience

My Experience

Thank you guys very much for your hard work. I appreciate it!

My Experience

Great job looks new again Thansk

Likely to Recommend

Repair Quality

Customer Service

My Experience

The only reason I am not completely satisfied is my license plate is covered in paint.

My Experience

It was nice experience. I like the weekly updates through Message. Overall excellent job. Thanks.

My Experience

nice friendly staff

My Experience

My Experience

The front of car is misalighned..maybe due to impact of reaend collision. I pointed this out to employee. Also there was white residue all over the enterior of the car. When i mentioned this , he took the car 4th o back of the building and hastily wiped some of it. White residue is still on the interior.

My Experience

I am so happy. My Rogue is beautiful once again and it was done sooner than promised. In addition, the interior is cleaner than when I brought the car to you. Everyone I spoke to was professional and friendly and very helpful. You folks lived up to my expectations, which were based on my experience with the Naperville Nissan dealership. Well done!!

My Experience

Our car looks better than it did when it was new.

My Experience

I was told that the car would be done Friday over the phone . Saturday I came to pick it up and it was done . When I told the tech I was unhappy she said she would have the mgr call me on Monday . No calls all day Monday . The original time estimate was 3 days . It took a week and no phone calls to explain why or when it would be done . Just the app that said it was completed Friday @ 5:30????

My Experience

Everything was good and I like the way they updated me with all the details and what is going on with my car

My Experience

Wonderful service and friendly personally. I appreciate your excellent service.

My Experience

I don't remember the names of the repair person or the office staff who helped me but, when the repair was clearly not functioning the way it was supposed to function, they did a stand up job in figuring out the problem. They also were quite apologetic that the wrong part was ordered. That was a nice touch.