Gerald Collision Center

482reviews
1210 E Ogden Avenue,  Naperville,  IL  60563

Gerald Collision Center in Naperville, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a collision center we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced staff is eager to share its knowledge and enthusiasm with you. We encourage you to schedule an estimate by calling (630) 637-2090.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Ford
Genesis
Honda
Hyundai
I-Car
Infiniti
Kia
Nissan
Subaru

Reviews (482)

My Experience

The job looked real good. Like new. All people were very professional and very nice You have great customer service. I like the updates. I will recommend your company to others. I especially liked Alecia Loy. I liked her low key approach. Thank you. Mike Courage

My Experience

Bumper alignment was off, paint was unsatisfactory and turn signal is not working.

My Experience

Duration was as expected. Cost was as expected. No surpises and a good job.

My Experience

My Experience

My Experience

Incomplete estimates and misleading completion times seen to be the norm. It toll 3 times longer than what I was told initially. Lying staff jerked me around saying all is done and car is getting washed and delayed by 3 more days for washing.

My Experience

The car looks like new after the repairs. Thank you.

My Experience

I've always been very pleased with the work which is why I'm a repeat customer. Past repairs were indistinguishable from factory new. I can't say that this time. I will admit that it's possible I'm nitpicking but I can't deny that its apparent the hood has been repainted upon close inspection.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The process was quick from estimate to completion. The repair work was completed perfectly. The office staff was friendly and courteous. Hopefully, I will not have to return but if you need a body shop for your Hyundai, I recommend Gerald.

My Experience

Great experience. Beautiful job on my vehicle. Looks better than new!

My Experience

My Experience

The work was done professionally. The work was done quickly and for less than estimated. Kevin Collins is a true asset of your organization. I will not hesitate to recommend Gerald Collison

My Experience

First, let me start off with how impressed I am with both the enthusiasm and the professionalism of this staff. They took care of my car, explained the paper work, and kept me updated. In addition, they provided me with a loaner in order to get through my daily schedule . I am forever grateful.

My Experience

My Experience

My Experience

Kevin and Lindsey were especially helpful and very pleasant to work with..many thanks to them!!

My Experience

The vehicle looks very nice!

My Experience

My Experience