Gerald Collision Center

482reviews
1210 E Ogden Avenue,  Naperville,  IL  60563

Gerald Collision Center in Naperville, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a collision center we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced staff is eager to share its knowledge and enthusiasm with you. We encourage you to schedule an estimate by calling (630) 637-2090.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Ford
Genesis
Honda
Hyundai
I-Car
Infiniti
Kia
Nissan
Subaru

Reviews (482)

My Experience

We loved getting the text updates - the work done on the car is great

My Experience

Everyone was friendly and helpful, and my car looks great

My Experience

My Experience

First off, I'm busy... we all are... you guys are far. Drove there twice on lunch from work. Easily took close to an hour both ways. I was referred to you from Gerald in Aurora. Thought it was a safe bet that you could repair a Nissan. I was told that I would get a new rim that got dinged up from being pushed into debris on the side of the road. Instead, you sent it to some place that restores them. It's a gloopy mess and doesn't match anymore. Honestly, I prefer the ding now. I was wondering when I picked my car up as to why you would tire shine all of wheels... and now I know. Fast one for sure. When I left your shop, made it about .5 miles away and got a flat on that repaired (should have been new) wheel. Got the car back to your shop and now I have an old tire. It looks great from the back where the outer visible damage was. Open the trunk, complete mess. The weather stripping is shoddy and the plastic molding is cracked (why waste my time, not replace this and use damaged garbage?). Neither of them rest correctly. I'm pretty pissed, definitely not satisfied. And... this took 2 weeks? How does someone repair a car and just say "oh, that's good enough." Leased my last 3 cars from Gerald... if this is how you're going to fix the damage that I did not do this vehicle, I will not be leasing or buying anything from Gerald again.

My Experience

Kevin was great, he did what he said in a timely manner!!! Cheers

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Very helpful and polite people in the office. Quick service when we needed it!

My Experience

The repair of my door was done well at a reasonable price, and that's why I was completely satistified. Job well done. If I ever need any body work in the future, you will be at the top of list.

My Experience

Great service. Like the text messages!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

My Experience

Fantastic service!!!

My Experience

My Experience

My Experience

My Experience

Augustine and Ria were very, very helpful. Great employees!

My Experience

My Experience

My Experience

Easy rental experience (thanks Lindsey N.)! Good communication throught repair process.