Gerald Collision Center
Gerald Collision Center in Naperville, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a collision center we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced staff is eager to share its knowledge and enthusiasm with you. We encourage you to schedule an estimate by calling (630) 637-2090.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Reviews (482)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome customer service and also very satisfy with repair they did for me. Keep with the good work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everything looked good, and it ran well.
Customer Service - 5.0/5.0 -
Always kept up to date on the status.
Likely to Recommend - 5.0/5.0 -
Always do
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good and quick response
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Happy with the service of the team and the repairs
Customer Service - 5.0/5.0 -
Great team
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Youâre limited to what the insurance companies will pay for
Customer Service - 5.0/5.0 -
Great!! Very helpful and took the time to discuss, explain and listen
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Expected my car to be in perfect condition was very very disappointing
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Body repair John Stonis did a fantastic job on my 2003 Lincoln Aviator. Greatly appreciated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was very thorough your staff was very thorough and helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
10 for the Management - 0 for Alecia the customer service rep who was beyond rude.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
My experience here was terrible, hopefully the work done on the vehicle is not on the same level as the front office. The receptionist were amazing though.
Repair Quality - 3.0/5.0 -
Two trips to this shop is no bueno.
Customer Service - 2.5/5.0 -
Customer service was not up to par with what I expected. Very unorganized and communication was awful.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already spreading the good word about the communication, time frame, and accurate estimates done
Repair Quality - 5.0/5.0 -
Called to keep me updated as well as informed me of another error that was a dealership error
Customer Service - 5.0/5.0 -
Looking forward to purchasing a vehicle from one of their dealerships in the future