Gerber Collision & Glass - Abilene/Commerce Dr.
In operation 85 years.
Gerber Collision & Glass - Abilene / Commerce Dr offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great hob
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
I will NEVER recommend them for anything, unless your car is an old beater where cost is of great importance and the quality is of no concern at all.
Repair Quality - 0.5/5.0 -
My is not running correctly yet. It was returned but it shifts improperly, lacks the power it had before, and gets worse gas mileage. They will hopefully get things fixed on the next attempt. I, however, will be extremely unsatisfied until my car is properly fixed. My sunroof screen is stuck open as well! This is ridiculous. I need my car fixed!
Customer Service - 3.0/5.0 -
Customer service is fine. But all i care about is getting my car fixed.
My Experience - 5.0/5.0 -
Your crew went above and beyond their duty. They took me to pick up my rental and cleaned the inside and outside of my car better than it’s been in many years. It’s nice to know someone cares.
My Experience - 5.0/5.0 -
A little concerned that after signing “Final Bill”, I received a revised estimate later that was $937.50 higher than my final bill.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Took my car on Monday and it was done on Thursday morning. My front left corner had been backed into and now I couldn't tell one bit. They were friendly and outstanding job. I should know because this is the third car damage they repaired this year. I hope no one hits me again, but I know where I'll go if they do. Thank you Carlos and Tracy.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
The car is fixed but has questionable issues with it
Customer Service - 3.0/5.0 -
They started out great calling and giving updates about the vehicle but the process took longer then expected which is fine if you’re honest about it.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional job and completed ahead of schedule. Thanks for the great work.
Likely to Recommend - 5.0/5.0 -
Already did it.
Repair Quality - 5.0/5.0 -
Great job, done quickly.
Customer Service - 5.0/5.0 -
Professional and courteous.
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There were minors things that needed attention that I noticed after picking up my vehicle, but the techs were able to make the adjustments. I was very appreciative of the updates that were given to me by Carlos regularly. The staff overall had great customer service.
Customer Service - 5.0/5.0 -
Carlos, Mrs. Tracy, and the techs were all very kind.
My Experience - 5.0/5.0 -
Great crew and very helpful with a smile always! It was great working with everyone! We thank each of you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They kept me updated very often
My Experience - 0.0/5.0 -
Carlos was extremely polite and helpful and very understanding of the problems so I don’t mean this as a negative survey . I just can’t say I was completely satisfied as the question asked because there was residue left on 2 of the black molding parts around windows , one was showing silver paint through it where it was supposed to be black , black paint left on my car around the window seal , several dings and bubbles in the paint , where the repair was done and a little red piece of the broken light left inside of the new light that was replaced . Carlos already fixed what he could and ordered some pieces to be replaced. This is just an extra inconvenience that I’ll have to bring my car back again and possibly leave it .
Likely to Recommend - 4.0/5.0 -
The overall repair was done well . It looks great and was repaired well . There were just several details that were missed
Repair Quality - 3.5/5.0 -
Carlos was very nice and super helpful and understanding during the process!
Customer Service - 5.0/5.0 -
Everyone was very nice and helpful.
Returned Clean
My Experience - 0.0/5.0 -
Pdr repair not good
Likely to Recommend - 5.0/5.0 -
I have referred. My sister took her vehicle too Gerber for repair.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Excellent job. Paint looks great.