Gerber Collision & Glass - Abilene/Commerce Dr.
In operation 85 years.
Gerber Collision & Glass - Abilene / Commerce Dr offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely recommend this shop without hesitation
Repair Quality - 5.0/5.0 -
They did an excellent job on the vehicle and the staff from the GM down to the crew were great. No complaints here very satisfied.
Customer Service - 5.0/5.0 -
Super friendly and informative 👍
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never would recommend .
Repair Quality - 0.5/5.0 -
I am having to take the car to get the repair completed and done right. The quarter panel does not line up w hood catching air. Hood shakes. The trunk is not lined up. I do not trust a good mechanical review was done. The tire was hit we could have front axel issue. You can feel when driving. I was in Dallas, my daughter picked up the car. I would have never accepted. Simple to see a poor job done if the car was not delivered dirty. She said car was muddy. Tammy said sorry she was embarrassed, but did not just clean it. The man that was supposed to go over the repair just handed my daughter paper work, got in his car and left. Said nothing. The lack of Pride in the work done is unbelievable and has me doubting there any quality done. Now wasting my time, costing me money. No one cared on this repair and final presentation. The shop should be embarrassed.
Customer Service - 0.5/5.0 -
POOR!!!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already been recommending your service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Carlos kept me informed about the progress and updated me as he said he would
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They did a very good job on the repairs
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Receptionist left information out when giving me instructions on getting my original estimate then argued with me that she did. Additionally she forgot she scheduled me and didn’t have me in the schedule and had to work me in.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Your first impression between the receptionist and client can be improved…
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Even though the car was not detailed properly the first time their repair was excellent. I would mention to check inside but departing.
Repair Quality - 3.5/5.0 -
The repair was outstanding, but the cleanup was lacking. The car was cleaned on the outside, but not inside. The interior was covered in heavy sanding dust. They did take care of the problem, but the car interior still had a layer of dust. There was still notable dust on car seats, seatbelts, and the front dash. Before I took it in I emptied all contents, vacuumed, and wiped the interior down. I will say they were very polite and helpful.
Customer Service - 3.5/5.0 -
See previous comments.