Gerber Collision & Glass - Albion (NY)

4.9 (773reviews)

97%

(585) 589-7100

411 West Ave, Albion, NY 14411

97%

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411 West Ave
Albion, NY 14411

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About Gerber Collision & Glass - Albion (NY)

See Photos

411 West Ave
Albion, NY 14411

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 81 years, 3 years at this location.

Gerber Collision & Glass - Albion offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (773)

Sort By:
Newest
Rating

673 Customers Rated

5 Stars

79.6% Complete

(615)
4 Stars

4.8% Complete

(37)
3 Stars

0.6% Complete

(5)
2 Stars

0.6% Complete

(5)
1 Star

0.6% Complete

(5)
< 1 Star

0.8% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, with repairs frequently described as making vehicles look brand new. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Many highlight that vehicles were completed ahead of schedule, reflecting strong timeliness. Staff professionalism, friendliness, and helpfulness are repeatedly commended. A few customers noted areas for improvement, including occasional delays beyond initial estimates, minor items left incomplete at pickup, and isolated concerns about interior cleanliness. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to friends and family.

Select to learn more

Service Quality
Communication

"Gerber Collision is excellent in every way!"

"Excellent repair on my truck. Highest quality of work performed and customer service! Totally satisfied with the ..." Read more

"Was easy process from start to finish . The work is exceptional! I am very pleased with the quality of work . Worth every penny I highly recommend having ..." Read more

"Love the work and professionalism the company provided!"

"... facility where not only are you treated nice but the work they do is top tier" Read more

"... both via text and by phone. I only had to call once. Communication was awesome" Read more

"The repair was done timely and neatly! Communication was outstanding!"

"... explained what was gonna happen with the vehicle. They texted me frequently to let me know the progress." Read more

"... speed at which the crew both worked on my car and kept me updated on when I can expect everything to be ready. I am very content and happy with how they did and ..." Read more

"Excellent customer service and communication. Very polite and thorough! Pleasantly surprised that even the ..." Read more

Service Quality
Communication

Service Quality
Communication

"Gerber Collision is excellent in every way!"

"Excellent repair on my truck. Highest quality of work performed and customer service! Totally satisfied with the ..." Read more

"Was easy process from start to finish . The work is exceptional! I am very pleased with the quality of work . Worth every penny I highly recommend having ..." Read more

"Love the work and professionalism the company provided!"

"... facility where not only are you treated nice but the work they do is top tier" Read more

"... both via text and by phone. I only had to call once. Communication was awesome" Read more

"The repair was done timely and neatly! Communication was outstanding!"

"... explained what was gonna happen with the vehicle. They texted me frequently to let me know the progress." Read more

"... speed at which the crew both worked on my car and kept me updated on when I can expect everything to be ready. I am very content and happy with how they did and ..." Read more

"Excellent customer service and communication. Very polite and thorough! Pleasantly surprised that even the ..." Read more

Michelle L (Buick owner) reviewed 8/29/26

Very satisfied work done on time and keep me updated with the process Friendly customer service

Della (Subaru owner) reviewed 8/28/26

Wonderful experience. Prompt, professional and kept me informed of daily progress with my car.

Kathleen (Honda owner) reviewed 8/28/26

The team was fantastic! Kept me updated and did a great job! And the ability to leave my rental at their shop helped me avoid having to have a person available to pick me up at the rental location! Wonderful service!

Susan (GMC owner) reviewed 8/25/26

Great service! Great staff! Prompt service! Would highly recommend!

Thomas (Ford owner) reviewed 8/21/26

looks great

James (Toyota owner) reviewed 8/21/26

Great job great service

Cameron (Mazda owner) reviewed 8/20/26

Taylor (Honda owner) reviewed 8/17/26

Mary (Lexus owner) reviewed 8/17/26

Jordan (Mercedes-Benz owner) reviewed 8/13/26

Great customer service. Updated me along the way. Everybody was very nice and helpful.

Melissa (Chevrolet owner) reviewed 8/13/26

Sandra (Chevrolet owner) reviewed 8/13/26

Car came back just like new. Great friendly service.

John (Jeep owner) reviewed 8/4/26

Donald (Chevrolet owner) reviewed 8/4/26

Wayne (Ford owner) reviewed 7/31/26

Very polite and knowledgeable when explaining what was going on. Kept us informed every other day . We have already recommended them to other people.

Shawn (GMC owner) reviewed 7/28/26

Sandra-J (Chevrolet owner) reviewed 7/27/26

Frank (Chevrolet owner) reviewed 7/26/26

Michele (Ford owner) reviewed 7/25/26

I always happy with your work that’s y I come back thanks again

Adam (Mazda owner) reviewed 7/24/26

Brought it in for a deer accident on my entire front end they let me know every step of the way and the color match is spot on thank you so much.

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view more shops in: Albion | 14411

When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Gerber Collision & Glass - Albion (NY)

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Albion (NY)

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (773)

673 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 1.0/5.0

Repair Quality - 2.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

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