Gerber Collision & Glass - Albion (NY)

4.9 (775reviews)
97%
411 West Ave,  Albion,  NY  14411

In operation 81 years, 3 years at this location.

Gerber Collision & Glass - Albion offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (775)

My Experience

Service and communication on a timely repair were great. Truck looks like new again. Thanks!

Likely to Recommend

Repair Quality

Very friendly and accommodating. Just have to return for Ac problem.

Customer Service

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I’m not much of a recommender, but if asked, yes

Repair Quality

Repairs took a little longer than originally estimated, but I was kept updated with your progress and received our truck one day sooner than your second estimate. The rental car agreement went pretty much flawlessly.

Customer Service

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Customer Service

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Customer Service

Returned Clean

My Experience

10/10

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Repair Quality

Customer Service

My Experience

The people were so friendly and knowledgeable. Such a great experience. Would recommend them to everyone.

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Repair Quality

Customer Service

Returned Clean

My Experience

The truck looks great. They did a great job.

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Repair Quality

Customer Service

Returned Clean

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My Experience

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Repair Quality

I dealt with Patric and Brenda. They were both friendly, kind, knowledgeable. I couldn’t be happier.

Customer Service

Returned Clean

My Experience

The work that the Gerber team did on my car was amazing! The body work and the painting demonstrated the sheer artistry of of the talented collision specialists employed by Gerber. The paint match of the white pearl finish and the blending to adjacent panels made for a first class restoration of my vehicle. The repairs were completed in just 2 weeks as promised and the staff was a pleasure to deal with. On a scale from 1 to 10, I would give the Gerber collisiion team a 12 for the job they did. I never thought things would turn out so well. I'm thrilled with every aspect of the work done! I feel lucky to have a shop that does collision work of such high quality right here in my home town. Many thanks to the Gerber team. Bravo!!!

Likely to Recommend

I recommend Gerber Collision over any other shop in the area. Quality is top notch!

Repair Quality

Gerber Collision is excellent in every way!

Customer Service

The Gerber collision staff was excellent to deal with. They provided a fair estimate for the needed repairs and had my car repaired when they said it would be done. The auto body technicians did excellent work using many OEM parts for a quality restoration. The white pearl finish on my car was applied and blended with artistry to achieve good as new results. I am thoroughly satisfied with the job Gerber collision did and I am thankful to have such an excellent auto repair facility right in my home town. Thank you everyone at Gerber Collisiion for the great work that you do!

My Experience

Everyone was very knowledgeable and helpful and kind. The process took a little bit longer than originally anticipated and they made sure to keep me updated the whole time.

Likely to Recommend

Repair Quality

Everything was great. Better than I anticipated the vehicle to turn out!

Customer Service

Returned Clean

My Experience

Everyone treated me very well and the work was completed in a timely manner. I would definitely recommend the Albion location to others. VERY PLEASED!!!

Likely to Recommend

Very pleased

Repair Quality

I give the Albion store crew a 9 out of 10. They were very responsive to my needs and worked with me through every phase of getting my truck back up and running. I really appreciated their communication and the way they made the whole process smooth.

Customer Service

I give the Albion store crew a 9 out of 10. They were very responsive to my needs and worked with me through every phase of getting my truck back up and running. I really appreciated their communication and the way they made the whole process smooth.

My Experience

Everything had went just as i was told! The turn around was very quick! Great people, very friendly!

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Repair Quality

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My Experience

Absolutely no comply! Fast and easy!

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Repair Quality

Thank you for all your hardwork to fix my daughters vehicle. 😊

Customer Service

Very happy with the service of gerber. Thank you

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Repair Quality

Customer Service

Very please with customer service.

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My Experience

Very professional from the office to the technical team

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Repair Quality

Great crew of people!

Customer Service