Gerber Collision & Glass - Albion (NY)
In operation 81 years, 3 years at this location.
Gerber Collision & Glass - Albion offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very professional from the office to the technical team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great crew of people!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was friendly and kept me informed of everything.
Likely to Recommend - 5.0/5.0 -
I already recommend them to a family member
Repair Quality - 5.0/5.0 -
Everyone was friendly and kept me well informed.
Customer Service - 5.0/5.0 -
Great service
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service was awesome..everythingvwent as explained..done on a timely fashion
Likely to Recommend - 5.0/5.0 -
Again awesome customer service
Repair Quality - 5.0/5.0 -
Getber did an excellent job.. Customer service is great.. courteous and cooperative.. kept us up to date on total repairs
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0 -
Absolutely amazing job! Looks like it was never in and accident at all! Fantastic and very accommodating
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was done sooner than expected great job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work, great service and great people!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience was great and the team was extremely accommodating!
My Experience - 5.0/5.0 -
Friendly service. The work looks great. I would use this shop again.
Likely to Recommend - 5.0/5.0 -
My friend uses them too and speaks highly of their service.
Repair Quality - 5.0/5.0 -
Very good communication!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the many progress texts I received keeping me updated. Thank you for all your hard work and your professionalism
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
For a first time ever dealing with a collision shop, it couldn't have been any better. Every person was knowledgeable, very friendly and kind. My car was fixed when they said it would be, and my car looked fantastic. Thank you again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The people that work at Gerber and very kind and good people. Very pleasant. Really a pleasure to work with. Good demeanors. The car looks great since it had been repaired. It is a newer car 2024, and looks better than when I bought it from the dealer back in 2024. It was expensive but worth it. The job was expertly done and we are very pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was great, they kept me informed throughout the repair. The quality of the work is excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you guys so much for doing such a beautiful, speedy, thorough job!! I am beyond ecstatic!
My Experience - 5.0/5.0 -
Did a great job went above and beyond with the repairs and addressed other issues not related to the deer hit
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My car repair was great. Everything looks good and it drives well so far. I just didn’t appreciate how my time and schedule was not considered through the whole ordeal. The repair office and the rental company are tied together so my rental car reservation was cancelled at the beginning of the process but everyone claims they don’t know why. But yet I was able to return the rental car to the repair shop instead of enterprise. Because of that I missed two days of work. I’m a working adult just like everyone else I have expenses, things to do and places to go. I also did not appreciate that I was getting recurring text messages saying that my car would be ready on March 20th and then the collision center calls me today and tells me that I have to come pick up my car at least by 4:45 when they close at 5 PM. Again that’s very inconsiderate of my time and my schedule because I had somewhere to go. I understand that you guys have a business to run, but you can’t assume that your customers don’t have prior things planned and can just jump up as soon as you call. I understand that you have to get cars in and out and it’s good for the business, but I value my time. I don’t appreciate snarky receptionists either. I’m not naïve. Be honest, direct and considerate. It can definitely make a difference.