Gerber Collision & Glass - Anderson

4.9 (3,469reviews)
97%
1301 E 60th St,  Anderson,  IN  46013

Gerber Collision & Glass - Anderson offers quality collision repair/auto body services backed by a National Lifetime Guarantee

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (3,469)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting frequent phone and text updates that kept them informed throughout the repair process. The quality of repairs is a recurring highlight, with numerous customers noting their vehicles looked brand new or better than expected upon completion. Timeliness is another strong point, as many customers were pleasantly surprised to receive their vehicles ahead of schedule. Staff friendliness, professionalism, and helpfulness are widely appreciated. A few customers noted areas for improvement, including occasional miscommunication, delays, and isolated instances where repairs required a return visit, but these were in the minority compared to the overwhelmingly positive feedback received.
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"The workmanship is impeccable."
"... of the expected date, and it was perfectly done. My car looks like it just rolled off the assembly line. I highly recommend Gerber!" Read more
"Amazing job. Cant even tell where it was wrecked. Definitely recommending them to everyone I know"
"... They cleaned the interior where they had been, and the outside is as good as new. They even put my new license plate on for me. Nothing ..." Read more
"You are always kind, courteous and accommodating to customers. Thank you for excellent service!"
"... highly satisfied and will recommend this location. The turnaround time exceeded our expectations, and we are most grateful. Thank you for an excellent ..." Read more
"It was ready before which was great."
"Earlier than expected"
"Great communication throughout the process. Thanks for being patient with all my questions. Will ..." Read more
"Very disappointed for not getting it on time"
"Excellent communication during the entire process and kept me informed on what was happening. Very ..." Read more
"Communication occurred at least twice per week - in my case."
"The communication during the repair process was top notch! The repair exceeded my expectations and I can't recommend ..." Read more
"Excellent communication, updates were provided to keep is on the loop."
"Super nice people! Very responsive to questions and kept us informed along the way. The repair looks great and the weird bright color ..." Read more

My Experience

The employees are so pleasant and keep me very well informed of my vehicle progress. Stellar customer service!

My Experience

I really appreciated the frequent updates regarding the status of the job and the ease of the entire process. Gerber took care of everything and made this a stress free experience…a real rarity these days😁

My Experience

Very happy with repairs. Service is excellent across the board - communication, accurateestimates, and actually completed a couple days sooner than expected. Top notch all the way!

My Experience

Likely to Recommend

Repair Quality

Everything was great--staff--friendly and professional--repair was spot-on. Have recommended you to friends. Thanks.

Customer Service

Returned Clean

My Experience

I think you should give the customer a little hint as to how long it might take to do the repair

My Experience

My Experience

Drop off was easy. Everyone friendly and knowledgeable. Repair looks brand new. Will highly recommend

Likely to Recommend

Repair Quality

Easy drop off, quick turn around and looked brand new!!

Customer Service

Kept me very updated

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Gerber went above and beyond to help me get my pick up truck fixed.

Customer Service

Couldnt ask for better customer service from the moment I took my truck in for an estimate to its completion.

Returned Clean

Likely to Recommend

Repair Quality

Did a really good job on my car I was impressed

Customer Service

My Experience

Excellent communication, very informative, helpful and kind.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

AMAZING WORK! Looks like the day I purchased in 2022! Customer service and updates was a wonderful experience. Thank you!

Customer Service

Outstanding!

Likely to Recommend

Repair Quality

They got it finished early and cleaned it up and it looked like new.

Customer Service

The girl we talked to explained everything and answered all our questions.

Returned Clean

My Experience

Our Yukon was repaired with precision and excellence. The quality of workmanship does not go unnoticed. We are very highly satisfied and will recommend this location. The turnaround time exceeded our expectations, and we are most grateful. Thank you for an excellent experience!

Likely to Recommend

I would absolutely recommend the Anderson location to all my friends and family.

Repair Quality

The workmanship is impeccable.

Customer Service

Excellent communication, updates were provided to keep is on the loop.

Returned Clean

My Experience

Very happy with the constant updates on progress and seamless process from dropping it off to picking it up.

My Experience

I initially was so excited to see my car and a mirror reattached and painted to match. After, I got home, I compared old mirror to new mirror. Old mirror is smooth and all painted with no bumps other than the damage done from it getting hit. There are little hard bumps all over the new mirror paint job. There are spots that don't have paint. There are smudges on the mirror itself. And I'm not entirely sure what's going on at the bottom of the mirror. It almost looks like moisture settling in the paint. Looks okay further away, but up close and to the touch, this is not even close to the mirror I had before it was ripped off by a bad driver.

My Experience

Likely to Recommend

Repair Quality

Don’t have any

Customer Service

Returned Clean