Riley & Sons - Anderson
In operation 69 years.
Riley and Sons Collision is a family owned collision repair business serving the community since 1957. Our technicians are trained on the latest vehicle technology and our facility is equipped with state of the art equipment. Our goal is to provide high quality repairs on a timely basis, a high level of customer communication through the repair process including text and email messaging, and a great customer experience. We back our repairs with a limited lifetime guarantee. Let us help you get your vehicle back on the road safely and efficiently.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Were kept updated all the time! Everyone was very friendly and you nailed very impressed ! Wiil tell everyone how satisfied we were!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took very good care with us. Always updated us! Would recommend to anyone! Car looks great
Customer Service - 5.0/5.0 -
Great job and keeping us updated! Car looked new! Will spread the news about the business!
My Experience - 5.0/5.0 -
From start to finish, Riley & Son treated me with absolute professionalism. Kept me updated on progress, and did a great job on the hail damage on my car. Highly recommended!
Likely to Recommend - 5.0/5.0 -
Will recommend 100%!
Repair Quality - 5.0/5.0 -
Incredibly professional from start to finish! Highly recommend Riley & Sons for your autobody needs.
Customer Service - 5.0/5.0 -
Perfect and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My Buick looks like new. Very pleased with it!
Customer Service - 5.0/5.0 -
Everyone was very helpful!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great work on my suv , I would highly recommend
Repair Quality - 5.0/5.0 -
You do beautiful work, that's why I bring my work here.
Customer Service - 5.0/5.0 -
Very friendly and courteous
Returned Clean
My Experience - 0.0/5.0 -
Already told you I was not happy you took this car apart and broke items that was not the issue to begin with. You also did not put the car back the way it was before I brought it. You threw a light and the inside bumper in my trunk workout even telling me any of that. I asked what else you broke and you said just the thing you put PAINTERS TAPE OVER. You should not have taken the car apart until the agent came. Instead you get it ready for repair not knowing if you would even repair it. Then you make me pay you to put it back. Very bad business.
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
Already did this. You are unethical.
Customer Service - 0.5/5.0 -
Already did this read the one you sent the other day. Bad business. No communication to make sure people know what could happen or anything. You should not even be in the business of cars. You made me pay for you to put it back together( which it should not have been taken apart if totaled) you didn't put it back right, you broke things that should have never been touched. You messed with the air bags and the driving assistance on front and back, you lied and said everything was OK except what you broke/ you also said you were gonna fix that to my papa. But guess what you didn't. And the things that you didn't put back where they belonged, you threw in the trunk. When I brought it in, the damage was cosmetic. But now it's mechanical also because of you. We paid you to fix what you should have never taken apart in the first place, and you didn't even do that. Im thinking of contacting an attorney. You wouldn't even let my papa go see the car, because you know you are wrong. Even he said he will never deal with you again(he used to go to you for repairs) . You are not a good company and Leasha is a liar.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All I can say is WOW! From the first moment that I brought my car to Riley I experienced kindness, courtesy, professionalism and knowledge. Every day I received text messages regarding the progress of my repairs. When I came to pick up my car it was absolutely perfect. The quality of work is outstanding. Thank you for your work and my experience.
Likely to Recommend - 5.0/5.0 -
Did a good job
Repair Quality - 5.0/5.0 -
Nice job
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciated the constant notifications and updates in regards to my daughters ford fusion. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The insurance company ended up totaling Our Rav4. John Penny and everyone were Great to work with. They explained everything putting us in a very comfortable Position. We were treated with the greatest of respect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
2017 Rav4 was totaled. Turned over to the Insurance company for salvage.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and professional. Worked with us on a good timeline for the repair. Communicated throughout the process.