Riley & Sons - Greenfield

4.9 (1,120reviews)

97%

(317) 462-0077

165 West Muskegon, Greenfield, IN 46140

97%

See Photos

165 West Muskegon
Greenfield, IN 46140

Get Directions Website Email

About Riley & Sons - Greenfield

See Photos

165 West Muskegon
Greenfield, IN 46140

Get Directions Website Email

In operation 69 years, 10 years at this location.

Riley & Sons is a family owned auto collision business that has been serving the community since 1957. We are a bumper to bumper repair facility. Our technicians are trained on the latest vehicle technology and our facility is equipped with state-of-the-art equipment. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We back-up our repairs with a limited life-time guarantee. We currently have facilities in Anderson, Pendleton, Greenfield, and New Castle Indiana. Let us help you get your vehicle back on the road safely.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (1,120)

Sort By:
Newest
Rating

1,006 Customers Rated

5 Stars

78.8% Complete

(883)
4 Stars

6.5% Complete

(73)
3 Stars

1.7% Complete

(19)
2 Stars

1% Complete

(11)
1 Star

0.2% Complete

(2)
< 1 Star

1.6% Complete

(18)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, friendly and professional staff, and outstanding repair craftsmanship. Many highlight that vehicles were returned looking brand new, with several noting repairs were completed ahead of schedule. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. A few customers noted isolated concerns, including occasional delays due to parts availability or insurance, and rare instances where follow-up visits were needed, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"Professional from start to finish! Excellent communication in providing updates on the status of our car repair."

"Friendly ,display and a great desire to make the entire repair perfect, T he entire staff could not have been any ..." Read more

"... and it was a significantly different experience. The professionalism and knowledge of all the staff at Riley and Sons will cause us to refer people there ..." Read more

"Fantastic service, quality, and craftsmanship"

"You are without a doubt my favorite auto repair facility of any I've ever used. Friendly and competent are ..." Read more

"Actually car was done a day earlier than expected and was very much appreciated!"

"Excellent work! Was able to get the repair done in the same day! Always stay local!"

"Was done a day earlier than projected, and everything so far looks and drives great. Had a question about a part ..." Read more

"They told me it would take 2 weeks. It took a month."

"A badge was not delivered in time, so I will need to return to have it applied."

"It was an unusual experience for me. Riley and Sons Collision kept sending me updates on my car repair. I could see how the repair was going through ..." Read more

"Communication with Riley and Sons was excellent throughout the repair process. The repairs were completed within ..." Read more

"The communication was excellent and we appreciate not talking to AI. Body work great. Well done."

"Professional, communication was clear , always polite, and answered all our questions accurately."

"Excellent front-finish care: great communication, additional support to better understand steps when needed, accurate timelines and terrific ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Professional from start to finish! Excellent communication in providing updates on the status of our car repair."

"Friendly ,display and a great desire to make the entire repair perfect, T he entire staff could not have been any ..." Read more

"... and it was a significantly different experience. The professionalism and knowledge of all the staff at Riley and Sons will cause us to refer people there ..." Read more

"Fantastic service, quality, and craftsmanship"

"You are without a doubt my favorite auto repair facility of any I've ever used. Friendly and competent are ..." Read more

"Actually car was done a day earlier than expected and was very much appreciated!"

"Excellent work! Was able to get the repair done in the same day! Always stay local!"

"Was done a day earlier than projected, and everything so far looks and drives great. Had a question about a part ..." Read more

"They told me it would take 2 weeks. It took a month."

"A badge was not delivered in time, so I will need to return to have it applied."

"It was an unusual experience for me. Riley and Sons Collision kept sending me updates on my car repair. I could see how the repair was going through ..." Read more

"Communication with Riley and Sons was excellent throughout the repair process. The repairs were completed within ..." Read more

"The communication was excellent and we appreciate not talking to AI. Body work great. Well done."

"Professional, communication was clear , always polite, and answered all our questions accurately."

"Excellent front-finish care: great communication, additional support to better understand steps when needed, accurate timelines and terrific ..." Read more

Janet (Hyundai owner) reviewed 8/7/26

Donnie (RAM owner) reviewed 8/6/26

The entire staff was a “10”.

Madison (Toyota owner) reviewed 8/6/26

Patricia (Ford owner) reviewed 8/4/26

Troy (Toyota owner) reviewed 8/3/26

Kameron (RAM owner) reviewed 8/3/26

Virginia (Honda owner) reviewed 8/3/26

Friendly, respectful and very efficient

Joseph (Mazda owner) reviewed 8/3/26

William (Kia owner) reviewed 8/3/26

Y'all did an amazing job with the repair thank you again so much!

Meredith (Acura owner) reviewed 8/3/26

Robert (Lincoln owner) reviewed 8/2/26

Thomas (Ford owner) reviewed 7/30/26

Fantastic service, quality, and craftsmanship

Couldn’t be more pleased

Jennifer (Chevrolet owner) reviewed 7/30/26

Yes I would recommend

Harold (Chevrolet owner) reviewed 7/28/26

Finished repair sooner than I expected.

Richard (Chevrolet owner) reviewed 7/27/26

I would recommend them for auto repair I was satisfied

Good quality service, I would recommend them

I had a good experience with Riley and sons auto repair, thank you

Elaine (Honda owner) reviewed 7/23/26

Spotless!

Communication was outstanding!

Jerry (GMC owner) reviewed 7/22/26

very satisfied

very professional

meets customer expectations

Kerrigan (Honda owner) reviewed 7/20/26

Kirt (Honda owner) reviewed 7/19/26

Debra (Chevrolet owner) reviewed 7/16/26

We are completely satisfied.

We have always been happy with the work done at Riley & Sons. We will continue to use Riley & Sins for future work we need done on our cars.

Customer Service has always been friendly, professional and accommodating.

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Riley & Sons - Greenfield

About Riley & Sons - Greenfield

Reviews (1,120)

1,006 Customers Rated

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0 -

Repair Quality - 4.0/5.0 -

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?