Caliber - Fortville
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The front desk was helpful and accommodating for scheduling my drop-off. The gentleman who talked me through the repairs was detailed and listened to my questions. I understood the process and felt taken care of.
Likely to Recommend - 5.0/5.0 -
They were referred to us by a relative and we would recommend them now as well.
Repair Quality - 5.0/5.0 -
Caliber Collision of Fortville was fabulous. They were helpful in communicating with the insurance company and sent updates via text, so we were well informed. It was a pleasant experience!
Customer Service - 5.0/5.0 -
They provided great customer service.
Returned Clean
My Experience - 5.0/5.0 -
Everybody I interacted with at this shop were very kind and helpful. My car was fixed ahead of schedule and the repairs appear to be very well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole repair process went smoothly and everybody at the shop was polite and professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
There was no quality control as no one noticed 2 different colors from fresh paint to old paint. Not a natch at all
Customer Service - 1.5/5.0 -
The only answer to why the color was off was...your car is older and talk to GM
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work looks good and the people I dealt with were very helpful and friendly
My Experience - 0.0/5.0 -
I started my car and this appeared on my screen: “AWD System Malfunction 2WD Mode Engaged Visit Your Dealer” I went back into the shop and a man came out and looked at it with his diagnostic reader. He then drove it around the block. When he came back in he told me that everything is fine…” sometimes the fumes and temperature in the shop mess up the sensors and make them malfunction.” Really? That’s some bullshit. He simply didn’t want there to be a problem yet there was. He wanted to not have to deal with me or whatever issue that may have been triggered in the shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It looks like a new car again in only a week. Excellent service and people that work there.
Likely to Recommend - 5.0/5.0 -
They did a great job
Repair Quality - 5.0/5.0 -
They made my car look like new again. Very friendly and knowledgeable staff, kept me updated on the progress of repairs. Told me it would take minimum of two weeks and done in one. I would use them again.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for everything and sorry for the inconvenience eh insistence
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They took care of everything. Even did some extras to make sure I had a great experience. Everyone was very friendly and patient!
Likely to Recommend - 5.0/5.0 -
Great experience overall!
Repair Quality - 5.0/5.0 -
The staff was friendly, the repair looks great. They took care of the truck and then some - even moved some stuff in my truck bed I forgot about expedite the work! Above and beyond - and very much appreciated!!
Customer Service - 5.0/5.0 -
Super helpful.
My Experience - 5.0/5.0 -
Great communication, quick turn around. Dale was great with keeping me up to date and getting everything done ahead of schedule
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Only place I will take my vehicles. Great people to deal with. The woman who is the first person you see is amazing - and knowledgeable.