Voelkel's Collision Repair

5.0 (2,048reviews)
100%
6201 Oaklandon Road,  Indianapolis,  IN  46235

In operation 51 years.

We are a family owned late model collision repair shop with the latest technology and experience to handle all of your collision needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,048)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, professional and friendly staff, and outstanding repair work that often leaves vehicles looking better than before. Many highlight seamless insurance handling, proactive communication with regular updates via text and phone, and repairs frequently completed ahead of schedule. Customers also express pleasant surprise at receiving complimentary interior and exterior detailing. A few customers noted areas for improvement, including more proactive status updates without needing to call in, and occasional delays in part availability affecting completion timelines.
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"Customer Service is one of the best I have experienced in fields such as this."
"Highly professional, very thorough and detailed in the work process and excellent customer service with any questions ..." Read more
"... entire process, which made everything so much easier. Top tier service was evident not only in their communication but also in the way they handled my vehicle — they ..." Read more
"They were amazing! The repair is perfect and they went above and beyond in assisting with some other minor issues such as ..." Read more
"Voelkel's truly deliver the best service. They pay attention to every detail, communicate thoroughly and put the customer first always!"
"High quality work and done in a very timely fashion. I was in and out of the shop in a day. Great place. ..." Read more
"They did a fantastic job in a short amount of time."
"Easy to work with and car was done ahead of schedule. Keep me informed the whole way, would highly recommend."
"Good as new, and work was complete in half the time initially estimated."
"The whole process started earlier than expected and finished ahead of time."
"A part had a delivery delay. I had phone the office 3 times requesting the status of my repairs. I was never told that you were waiting on a part."
"I was impressed that I got an update every day"
"Communication, speed, and quality of work was extremely high. I'm very pleased to have selected Voekel's for my ..." Read more
"They always communicated updates via text andor phone calls. Super professional staff."
"Never received updates on my vehicle like they said."

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Very communicative, helpful and thorough.

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Everything went very smoothly and car was perfect when we picked it up.

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I had a great experience getting my car repaired at Voelkel"s - from scheduling to dropping it and coordinating the rental - it was all seamless!

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Always have recommended your shop to others.

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Excellent work on the damage on my vehicle.

Customer Service

Good communication and explanation of what work was completed.

Returned Clean

My Experience

I couldn't be more pleased with the repair work completed by Voelkel's Collision. From the initial estimate to the final pickup, the entire team was professional, courteous, and kept me informed throughout the process. The quality of the repairs is exceptional—my vehicle looks as good as new, and the attention to detail was outstanding. Thank you for making what could have been a stressful experience so easy. Your commitment to quality workmanship and excellent customer service truly sets you apart. Please extend my sincere appreciation to everyone involved in repairing my vehicle. I highly recommend Voelkel's Collision to anyone looking for honest, professional, and top-quality auto body repair.

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Highly recommended

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Did a fantastic job

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Very friendly

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Communication on the timing for completion could have been better. Otherwise very satisfied

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This is my second visit. And I won't go anywhere else!

Repair Quality

It was so easy to drop off truck and get it fixed in just a few days. The secretary took insurance info. I it was done!

Customer Service

Absolutely the best. My truck was even cleaner than when I dropped it off. Ot looks great!

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A miscommunication occurred, about the completion of my car. It was not finished. This caused a problem with my schedule.

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Car was ready before estimated and it was nice and clean when returned.

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Front desk lady and the guy on the phone were super nice

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Looks goid

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Nice people

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