Voelkel's Collision Repair

5.0 (2,087reviews)
100%
6201 Oaklandon Road,  Indianapolis,  IN  46235

In operation 51 years.

We are a family owned late model collision repair shop with the latest technology and experience to handle all of your collision needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,087)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with many noting repairs that left vehicles looking brand new or better than before accidents. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is frequently highlighted, with numerous customers noting their vehicles were completed ahead of schedule. Customers also express pleasant surprise at receiving complimentary interior and exterior detailing upon pickup. A few customers noted areas for improvement, including more proactive status updates without needing to call, occasional minor finish issues, and clearer communication around completion timing and cost estimates.
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"... and kept me informed throughout the process. The quality of the repairs is exceptionalβ€”my vehicle looks as good as new, and the attention to detail was outstanding. Thank ..." Read more
"Excellent work and customer service. Extremely impressed with their communication of the status of our repair. ..." Read more
"Customer Service is one of the best I have experienced in fields such as this."
"Repair was so good, I couldn't see where it had been damaged"
"Body repair was a 10. Touch up on front driver side quarter panel was a 2. Looks like it was finished with a paint brush!"
"High quality work and done in a very timely fashion. I was in and out of the shop in a day. Great place. ..." Read more
"Finished a day before promised."
"Good as new, and work was complete in half the time initially estimated."
"A miscommunication occurred, about the completion of my car. It was not finished. This caused a problem with my ..." Read more
"Had to wait on parts not their fault but let me know."
"... communication. Throughout the entire repair process, I received text updates letting me know exactly where things stood. I was never left wondering about the status of my ..." Read more
"Provided daily email updates. Unparalleled service and communication!"
"A part had a delivery delay. I had phone the office 3 times requesting the status of my repairs. I was never told that you were waiting on a part."
"... follow-up regarding the status of my car repair. They kept me informed throughout the entire process, which made everything so much easier. Top tier service ..." Read more
"Never received updates on my vehicle like they said."

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Definitely recommend!

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Excellent communication and even washed the car!

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Great communication and friendly personnel

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Repairs met my expectations and look good!

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Communication was timely and thorough.

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Great job πŸ‘ thank you!

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My repair performed by Voelkels was excellent. I was given updates often and the job finished ahead of schedule.

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Lee Ann was very helpful and friendly.

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Beautiful work! Carcwas even vacuumed and washed! Highly recommend!

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Friendly, kept me updated, highly recommend!

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My Experience

Excellent work!!

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Great repair work and communication

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Anyone who asks, I'll recommend you

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Thank you so much for all your quality and expertise work on my vehicle. I wouldn't use anyone else.

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Returned Clean