Gerber Collision & Glass - Indianapolis/Keystone

4.9 (1,196reviews)
99%
7250 N Keystone Ave,  Indianapolis,  IN  46240

In operation 81 years, 4 years at this location.

Gerber Collision & Glass - Indianapolis/Keystone Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,196)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new upon return. Timeliness was also celebrated, as many repairs were completed ahead of schedule. Customers appreciated the friendly, professional, and knowledgeable staff who made a stressful experience seamless and comfortable. Several customers noted the pleasant surprise of receiving their vehicles cleaned inside and out. A few customers mentioned minor improvement areas such as occasional delays due to parts availability, isolated repair issues, and in rare cases a desire for clearer finish-date communication - all noted directly from their feedback.
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"... had an excellent experience with Gerber Collision. My car looks brand new like nothing ever happened. I am extremely pleased with the entire process, especially ..." Read more
"... the process, and clearly, skilled at what they do my car looks good the attention to detail was impressive i highly recommend them to anyone needing quality ..." Read more
"Very happy with the results. Great quality, cant tell any work was done. No squeaks or rattles."
"Excellent experience from start to finish. Communication was excellent and work was top notch."
"... correct, the staff was friendly, courteous, and helpful. The work was done quickly and seems to be done correctly. Many thanks for a job well done." Read more
"... smile, from start to finish…which my vehicle WAS finished, 2 business days earlier than estimated, saving me quite a bit on car rental. This business ..." Read more
"... one could tell the damage had occurred. Also, the repair job was finished and returned over a week ahead of the estimated return date." Read more
"My vehicle was ready days earlier than promised."
"Great communication. Finished the work earlier than expected. Saved $$"
"... alerted about the status of the work. And better yet, my car was ready for pick up before the promised date!! Shout out to the whole team!" Read more
"... experience possible. The strongest aspect of this was the daily, or even twice daily communication from the associates. They explained the progress and if things didnt ..." Read more
"Excellent proactive communication throughout the process. I never had to call to ask for updates."
"The team at Gerber was very professional and communication with me was especially good. The finished product was well executed and looked ..." Read more
"... flexible with my timing situation with my new job. The communication was wonderful. I appreciated the frequent updates. Onsite, they answered all of my million questions ..." Read more
"Good communication throughout the process. The repair looks great. Completed in the estimated ..." Read more

My Experience

Everyone I interacted with was friendly, helpful, and very knowledgable. They kept me updated along the way and exceeded my expectations. Truly a great experience, and you have an excellent team.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The middle of the bumper is fine, but when you guys took it off and replaced it, you did not put the sides all the way on and I don’t know if you guys glued it or what you did, but the sides are just coming apart and the middle of the frame is still up on both sides, so I’m I’m not pleased with the work

My Experience

I appreciate the continuous updates and appreciate the quality of work that was performed

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My Experience

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Returned Clean

My Experience

Great communication about completion of car repair

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My Experience

excellent job job well done the crew was faithful in doing this job. They need a raise a big raise for hard work

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My Experience

Everyone at Gerber Collision was wonderful that help me so much and and giving us details about my every couple of days which is wonderful I think everyone that was involved. Very recommended

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Repair Quality

Everyone there was wonderful. Kept me informed on what they were doing and gave me a time line which was wonderful

Customer Service

Very satisfied I would recommend them to everyone

Returned Clean

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This is the second time I’ve used this business. Appreciate their attention.

Repair Quality

Very caring and thorough! Notified me every step of the way. Treated me with individual attention.

Customer Service

All good

Returned Clean

My Experience

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My Experience

All the employees were so nice to me. Everyone was helpful and communicated well to me. I would recommend your shop to anyone in need.

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Everyone was so nice and professional. They kept me informed and delivered my car ahead of schedule.

Customer Service

They were very nice and professional.

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Very professional and kept me informed every step of the way.

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They got the job done fast with updates every couple of days as to where they were in the process. They were very professional!!

Customer Service

Returned Clean

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Very well done

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My Experience

I had some questions on the billing that I didn’t understand. My car looked brand new when I picked it up. I appreciate the detailing. Thank you!

Likely to Recommend

I was impressed with their facility.

Repair Quality

The repair was very good and I am very pleased. The only negative was that it took 29 days which seemed like a long time.

Customer Service

They gave me updates often on the process.

My Experience

Eric and Sheila were wonderful and helpful. I appreciate all they did.

Likely to Recommend

Repair Quality

The repair looks great, brand new. Thank you.

Customer Service

Eric and Sheila were wonderful