Gerber Collision & Glass - Anderson

4.9 (3,491reviews)
97%
1301 E 60th St,  Anderson,  IN  46013

Gerber Collision & Glass - Anderson offers quality collision repair/auto body services backed by a National Lifetime Guarantee

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (3,491)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting frequent phone and text updates that kept them informed throughout the repair process. The quality of repairs is a recurring highlight, with numerous customers noting their vehicles looked brand new or better than expected upon completion. Timeliness is another strong point, as many customers were pleasantly surprised to receive their vehicles ahead of schedule. Staff friendliness, professionalism, and helpfulness are widely appreciated. A few customers noted areas for improvement, including occasional miscommunication, delays, and isolated instances where repairs required a return visit, but these were in the minority compared to the overwhelmingly positive feedback received.
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"The workmanship is impeccable."
"... of the expected date, and it was perfectly done. My car looks like it just rolled off the assembly line. I highly recommend Gerber!" Read more
"Amazing job. Cant even tell where it was wrecked. Definitely recommending them to everyone I know"
"... They cleaned the interior where they had been, and the outside is as good as new. They even put my new license plate on for me. Nothing ..." Read more
"You are always kind, courteous and accommodating to customers. Thank you for excellent service!"
"... highly satisfied and will recommend this location. The turnaround time exceeded our expectations, and we are most grateful. Thank you for an excellent ..." Read more
"It was ready before which was great."
"Earlier than expected"
"Great communication throughout the process. Thanks for being patient with all my questions. Will ..." Read more
"Very disappointed for not getting it on time"
"Excellent communication during the entire process and kept me informed on what was happening. Very ..." Read more
"Communication occurred at least twice per week - in my case."
"The communication during the repair process was top notch! The repair exceeded my expectations and I can't recommend ..." Read more
"Excellent communication, updates were provided to keep is on the loop."
"Super nice people! Very responsive to questions and kept us informed along the way. The repair looks great and the weird bright color ..." Read more

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My Experience

Everyone was very professional. The job was completed in a timely manner. Everything appears to be great with the work that was performed.

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Returned Clean

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Repair Quality

I had a great experience with Gerber, they had great communication with me about my vehicle! Tina and Ryan were very helpful!

Customer Service

Returned Clean

My Experience

As soon as I left on my way to Muncie it was pulling to the right. I'm pretty sure it's in the brakes and I just returned my rental car to Gerber. I was told it was test driven and done. The y did well on the suspension but it apparently had brake issues. The problem happed after I left they were closing and will be all weekend so it kinda put without a car for the weekend so tell my brakes are not releasing like a caliper is stuck

My Experience

My Experience

I was so excited it looked new again and they cleaned the inside. Thank you so much!

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Repair Quality

They made my car look new again and cleaned it up, I was so happy!

Customer Service

Returned Clean

My Experience

They made the entire process seamless & kept me informed of the status of car repairs regularly. It was a great experience!

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Returned Clean

My Experience

Great service

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Very good job

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Completely satisfied

Returned Clean

My Experience

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Definitely as a select member of whatever insurance coverage you have makes it so easy

Repair Quality

Everything was super straight forward.....everyone was helpful and friendly.....vehicle looks great!!!!

Customer Service

Returned Clean

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Repair Quality

I was told my car's repair was complete and I picked it up. The locks on the car door that was replaced did not work. I took it back the same day I picked it up. Several technicians could not figure out why it wasn't working. The manager said it was checked before it was released to me and he did not know what was wrong. I had to call in 3 business days after I dropped it off for the 2nd time because no one called to give me an update on my car.

Customer Service

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My Experience

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My Experience

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My Experience

Thank you for repairing my car! Job well done

My Experience

Thank you

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Repair Quality

Great job!

Customer Service

Returned Clean

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Wonderful

Returned Clean

My Experience

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Returned Clean

My Experience

I think you should give the customer a little hint as to how long it might take to do the repair

Likely to Recommend

They did a greatj job. Just took a little more time than I expected

Repair Quality

Car look great

Customer Service

Returned Clean