Gerber Collision & Glass - Battle Creek/Dickman Rd
Gerber Collision & Glass - Battle Creek offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Paint color didn't match Had to reschedule for repainting
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The company has employees that are friendly and helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
There is a white spray on part of the passenger window that I had to remove with a razor blade.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everything went very smoothly and everyone we had contact with from the initial phone call to the physical facility were friendly and helpful. Appreciated the progress texts as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I pointed out mechanic flaws and was told "it's only off by a little" - that is unacceptable. When I picked up the vehicle it was two quarts low on transmission fluid also. Lastly the work was completed almost two weeks after promised and was $2000 dollars over the original estimate. Complete fail.
Customer Service - 0.5/5.0 -
The representatives were friendly, but defensive. Additionally the manager acted "powerless" to be able to make right the situations. For example, one of the pulleys is not running true. It is bent and the belt is obviously not running correctly; he just shrugged his shoulders - I phone the insurance company, but no action to date. I'm going to change insurnace companies and blog badly about Gerber.
Likely to Recommend - 1.5/5.0
Repair Quality - 4.5/5.0 -
As far as I can tell the QUALITY of the repair was good.
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
Disappointed that I was unable to get the rims I wanted when I was called on 12/16 .. my car had been in the Shop already over 30 days. I had to settle with ones I really didn't like because I needed my car .. I couldn't afford to wait for the ones after speaking with Gerber that I could chose ones I wanted. Confused why that was something Icould have be contacted for earlier so if they needed to be ordered like the ones I wanted it wouldn't have been an issue. Other than that loved the service
My Experience - 5.0/5.0 -
Thank you for fixing my Jeep so quickly!
My Experience - 5.0/5.0 -
Excellent service! Many Thanks!