Gerber Collision & Glass - Battle Creek/Dickman Rd

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

Everyone was very helpful and professional. All work was completed to my expectations and completed early.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very thorough, prompt, knowledgeable and friendly.

Likely to Recommend - 5.0/5.0

Repair Quality - 3.5/5.0 -

They didn't really detailed the car properly windshield was a mess. The paint matching was spot on. They told me they got a new driver's side mirror but there were scratches on the inside of it. The drivers said rear tail light was crack. This car was parked next to a burning car. I feel like they should have taken more time on investigating on the car . The paint from the heat bubble on the trunk, top of car and rear bumper. But what was replaced and painted was good job. I would still recommend people to Gerber on dickman we all humans and some things get over look overall great place to have your vehicle fixed at. Thank you

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

The job done perfectly.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The repair looks great and communication was timely.

Customer Service - 5.0/5.0 -

They were very friendly.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Extremely satisfied

Customer Service - 5.0/5.0 -

Thumbs Up!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing communication from Kate and Brandon! Very efficient and fast turnaround on my 2021 KIA. Will recommend to everyone!!!!

Customer Service - 5.0/5.0 -

Above and beyond

Likely to Recommend - 4.0/5.0 -

Maybe, maybe not

Repair Quality - 4.5/5.0 -

I would have given you guys a 10 but I feel like you kept my truck a bit longer than what I expected for the type of job you did.

Customer Service - 5.0/5.0 -

No complaint about customer service.

Returned Clean

Likely to Recommend - 1.0/5.0 -

I am upset with the commutation problem and.overall quality

Repair Quality - 0.5/5.0 -

Broken bed cover,interior and exterior dirty, replaced door making noise and misaligned or bent

Customer Service - 0.5/5.0 -

Worst service ever,communication not kept as told(I understand painter quit)paid for rental out of pocket,had to keep changing return date due to final repair date not kept as told.time lost at job.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

The initial estimate was not accurate and the repairs need up being more for insurance to cover. The timeframe kept getting pushed back, for my instance was an extra 2 weeks from the original timeframe. Thankfully I already got a different vehicle, so it wasn’t an inconvenience. When picking up my vehicle early morning, I was almost hit by an employee flying into the parking lot and was looked at as if it was my fault.

My Experience - 5.0/5.0 -

Friendly service everyone listen to customer concern thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks very good from what I see

Customer Service - 5.0/5.0 -

She was very professional thank you

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I did recommend to my mom Beverly yockey

Repair Quality - 5.0/5.0 -

Appears to be a good job

Customer Service - 5.0/5.0 -

Good

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Repairs done well took a little longer than I anticipated but worth the wait thank you for the restoration I am pleased. Thank you.

Customer Service - 5.0/5.0