Gerber Collision & Glass - Battle Creek/Dickman Rd
Gerber Collision & Glass - Battle Creek offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Had trouble getting the correct emblems. Had to make two return trips.
Customer Service - 5.0/5.0 -
Mike did a super job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Did a great job 👏
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never again will I go sorry but it is a terrible experience being my first time. I feel like they took on a job they knew nothing about replacing a convertible. Plus my car is not finished being fixed
Repair Quality - 1.5/5.0 -
4 hrs job took 3 weeks. The job is still not completed. The seal to my convertible is still not installed as of yet so, we going on 4 weeks now. Also first top glass was broken when it was installed so, yeah I’m not happy at all
Customer Service - 4.5/5.0 -
The receptionist was great and always up foward and front with me
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mike and Amanda were extremely helpful during the repair experience by returning my phone calls in a timely manner, keeping me updated on the progress and answering my questions. Patrick was very helpful showing me pictures of the damages and answering my questions when picking up my vehicle. Great experience overall.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a totally awesome job.i love the way my car turned out am going to have them paint some more stuff for my ca R will give them a Stellar recommendations to everyone i know.people are grea T. Fell like I made some new friend S
Customer Service - 5.0/5.0 -
Did a totally awesome job.i love the way my car turned out am going to have them paint some more stuff for my ca R will give them a Stellar recommendations to everyone i know.people are grea T. Fell like I made some new friend S
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work every time!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
They gave me the truck back with the bumper not installed correctly. They admitted to not doing their job properly. Quoted below is the email from the manager of the place. “I spoke with the estimator. He apologized and admitted he was moving too fast and missed those issues during his QC check. We will address these issues and have you back in your truck tomorrow. I have spoke with the technician as well and will get your truck fixed ASAP for you” “I will have this addressed monday morning with my staff. I sincerely apologize for the mistake and will make sure it is rectified. Once I review the documentation with the technician on monday, I will call you directly to schedule an appointment to take care of this. Thank you for reaching out” While the manager has been kind in correcting the issue. Numerous members of the community have told me how badly they’ve been doing in quality of people’s vehicles. I am a 100% disabled veteran and this poor service of back and forth completing my truck and not doing things correctly the first time has caused myself and my service dog heartache and issues
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Always do
Repair Quality - 5.0/5.0 -
From Amanda to Mike these two know how to get the job done.
Customer Service - 5.0/5.0 -
No issues what so ever
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Communication was subpar but improved after discussion. Repairs not completed correctly.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone and everything was top notch. Staff handled all of the insurance, scheduled me in a timely manner, assisted me with a rental car, completed the work ahead of schedule, and the repair was flawless. CUSTOMER SERVICE JUST DOESN'T GET ANY BETTER THAN THIS!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Have to do a call out to Julius. He did an incredible job with my vehicle. Had a hard issue and he was able to resolve in a timely manner. Can’t think of enough and also the team at Gerber Collision